Automotive Technical and Diagnostic Specialist
24 ore fa
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.Job DescriptionAre you passionate about automotive technology and Electrical Vehicles?Do you enjoy solving complex technical problems and helping others succeed?Are you ready to make a real impact in the automotive world?We’re looking for a Technical Helpdesk Specialist to join our team of experts supporting retailers and independent workshops with diagnostic and repair guidance. This is your chance to be at the heart of automotive innovation, helping technicians deliver outstanding service to customers.You will be responsible for the following:Provide technical support across various systems, focusing on diagnostics and root cause analysisGuide dealers through repair processes and ensure accurate case documentationOwn cases from initiation to resolution or escalation, maintaining clear and professional communicationResearch technical documentation, manuals, and resolution databases to support problem-solvingCollaborate with dealer technicians and internal agents to resolve complex technical issuesMonitor and manage backlog by following up on open casesEscalate cases when necessary, ensuring all relevant information is included and properly documentedCommunicate product issues and contribute to continuous improvement initiativesEnsure thorough analysis and complete information before escalating or reassigning casesSupport retailer staff by identifying educational needs and filling competence gapsBuild strong relationships with retailers and workshop teams to improve service effectivenessContribute to customer satisfaction by delivering high-quality diagnostic and repair supportYou will do best in this role, if you have:Degree in automotive technology or equivalent experienceStrong knowledge of vehicle mechanics and EVExperience in technical support or workshop-level diagnosticsExperience in using diagnostic toolsAbility to read technical drawings and interpret measurement dataAnalytical, organized, and customer-focusedFluency in Italian and EnglishA general automotive diagnostics competence test/evaluation will be part of the recruitment process.Join us in shaping the future of automotive service. Apply now and become a key player in a team that values expertise, collaboration, and customer satisfaction.
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LATINA, Italia Msx International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical and Diagnostic Specialist
2 giorni fa
Latina, Italia MSX International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Automotive Technical Helpdesk Specialist
1 settimana fa
Latina, Italia Altro A tempo pienoAtX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions.Purpose of the role:Provide parts, technical, and diagnostic support, as well as related repairs to various users, ensuring prompt resolution of technical...
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Automotive Technical Helpdesk Specialist
1 settimana fa
LATINA, Italia Msx International A tempo pienoAtX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions.Purpose of the role:Provide parts, technical, and diagnostic support, as well as related repairs to various users, ensuring prompt resolution of technical...
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Automotive Technical Helpdesk Specialist
1 settimana fa
Latina, Italia Msx International A tempo pienoAtX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. Purpose of the role: Provide parts, technical, and diagnostic support, as well as related repairs to various users, ensuring prompt resolution of technical...
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Automotive Diagnostics
1 settimana fa
LATINA, Italia Msx International A tempo pienoA leading automotive support firm located in Lazio, Italy, is looking for a technical support professional to deliver parts and diagnostic assistance for vehicle systems.The ideal candidate will have a strong automotive background, proficiency in diagnostic tools, and customer service experience.This position also requires fluency in Italian and English,...
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Automotive Diagnostics
1 settimana fa
Latina, Italia Msx International A tempo pienoA leading automotive support firm located in Lazio, Italy, is looking for a technical support professional to deliver parts and diagnostic assistance for vehicle systems. The ideal candidate will have a strong automotive background, proficiency in diagnostic tools, and customer service experience. This position also requires fluency in Italian and English,...
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Automotive Diagnostics
1 settimana fa
Latina, Italia Altro A tempo pienoA leading automotive support firm located in Lazio, Italy, is looking for a technical support professional to deliver parts and diagnostic assistance for vehicle systems. The ideal candidate will have a strong automotive background, proficiency in diagnostic tools, and customer service experience. This position also requires fluency in Italian and English,...
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Technical Maintenance Expert
3 settimane fa
Latina, Italia beBeeMaintenance A tempo pienoWe are looking for a Cmms Specialist to join our team. A Cmms Specialist is responsible for managing and maintaining computerized maintenance management systems (CMMS). The ideal candidate will have strong analytical and problem-solving skills, with the ability to work independently and as part of a team. Key Responsibilities Multi-specialist in 8 main...
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Automotive - C++ Developer
7 giorni fa
LATINA, Italia Zirak A tempo pienoIn the scope of ongoing projects in the automotive domain, Zirak is looking for full-time C++ developers to join our embedded software development team working on Linux-based systems .Position overviewYou will be part of a multidisciplinary team developing software components for next-generation automotive platforms . Your work will involve middleware and...
