Guest Experience Supervisor
21 ore fa
Azienda: The Gritti Palace a Luxury Collection Hotel VeniceOrganization DescriptionThe Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.In joining The Luxury Collection, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.The Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott International, is currently looking for aFront Desk Supervisor, reporting to the Front Desk Manager.This is full-time position, 5 days a week with 2 days off.This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world’s elite at international city events such as the Biennale, Carnival and the Venice Film Festival.Job DescriptionA Front Desk Shift Leader is a supervisor responsible for overseeing front desk operations during a specific shift, which includes supervising staff, handling customer issues, and managing daily administrative and financial tasks. Key duties involve delegating tasks, ensuring excellent customer service, resolving conflicts, performing cash management, and guaranteeing the effectiveness of the flow of information across all departments.What you’ll doAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all
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Venice, Italia RELEX Solutions A tempo pienoA leading hospitality company in Italy is seeking a Manager to oversee guest check-ins, ensuring compliance with service standards while meeting guest needs. Responsibilities include processing payments, training employees, and maintaining quality service. The ideal candidate has one year of supervisory experience and a high school diploma. Competitive...
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Front Desk Supervisor
6 giorni fa
Venice, Italia Intro A tempo pienoA hospitality company in Venice is looking for a Manager to oversee guest check-ins, train employees, and ensure a high quality of service. Responsibilities include verifying guest identity, managing payments, and addressing service needs effectively. Candidates should have at least one year of related work and supervisory experience, along with a high...
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Front Office Supervisor: Guest Services Lead
2 settimane fa
Venice, Italia Marriott Hotels Resorts A tempo pienoA leading hotel chain in Venice is seeking a Front Office Supervisor to manage guest check-ins and oversee staff training. You'll be responsible for ensuring high-quality service while maintaining confidentiality and adhering to company policies. The ideal candidate has at least one year of related work and supervisory experience. This full-time role offers...
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Guest Experience Supervisor
16 ore fa
Venice, Italia Hosco.com A tempo pienoOrganization Description The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties –...
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Housekeeping - Floor Supervisor
17 ore fa
Venice, Italia Hosco.com A tempo pienoA Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. What will I be doing? As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor...
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Housekeeping - Floor Supervisor
22 ore fa
Venice, Italia OTB A tempo pieno3 giorni faOverviewA Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.What will I be doing?As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience....
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Luxury Guest Experience Director
2 settimane fa
Venice, Italia San Clemente Palace Venice A tempo pienoA prestigious luxury resort in Venice is seeking a Guest Relation Manager to ensure exceptional service and create memorable experiences. The ideal candidate should have experience in luxury hospitality, exceptional communication skills, and a passion for personalized service. Responsibilities include leading the guest relations team, managing VIP services,...
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Front Office Supervisor JW Marriott Venice Resort
2 settimane fa
Venice, Italia Marriott Hotels Resorts A tempo pienoFront Office Supervisor Venice, Veneto, Italy POSITION SUMMARY Process all guest check‑ins verifying guest identity, form of
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Venice, Italia Altro A tempo pienoOverview Azienda: The Gritti Palace a Luxury Collection Hotel VeniceThe Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador.The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department.This...
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Venice, Italia Altro A tempo pienoOverviewAzienda:The Gritti Palace a Luxury Collection Hotel Venice The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador. The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B department. This...
