Software Development Manager, Value Added Services Tech

Software Development Manager, Value Added Services Tech Join a multi-billion dollar digital services transformation initiative at one of the world's most customer-centric companies. We're revolutionizing how customers access and experience professional services through our innovative technology platform.We are looking for a leader into our Fulfillment team to own and drive the vision to build next generation fulfillment platform to achieve our mission.About the Opportunity Value Added Services (VAS) team (Also popularly known as Amazon Home Services (AHS)) in Hyderabad, India is building a WW Services platform which enables Amazon to seamlessly integrate professional services (including home improvement, installation, maintenance, and lifestyle services) with product purchases. We're building a first-of-its-kind ecosystem that connects qualified service professionals with customers while maintaining the highest standards of trust, safety, and customer satisfaction.Ideal Background Proven track record of leading complex technical initiatives and engineering teamsDeep expertise in distributed systems, cloud architecture, and scalable platformsExperience with marketplace, fulfillment, or on-demand service platformsGood business acumen and ability to translate strategic goals into technical solutionsExcellence in stakeholder management and executive communicationPassion for building customer-centric solutionsImpact You’ll be at the forefront of transforming how services are discovered, purchased, and fulfilled in the digital age, while building technology that sets new industry standards for trust, safety, and customer experience.This role offers the opportunity to: Shape the future of digital services commerceLead breakthrough innovation in a rapidly growing marketBuild systems that impact millions of customers and service professionalsWork with innovative technologies at global scaleDevelop the next generation of technical leadersKey job responsibilities Lead and mentor a team of software engineers, fostering their growth and driving technical excellenceCollaborate with cross-functional teams to define and execute on the product roadmapDrive data-informed decisions to continuously improve the console experienceChampion best practices in software development, including code quality, testing, and operational excellenceRepresent the team in interactions with senior leadership and key stakeholdersBalance short-term deliverables with long-term strategic goalsInnovate on behalf of customers by leveraging high value technologies, including Generative AI and other emerging toolsContinuously seek ways to simplify complex tasks and improve user productivityBasic Qualifications 7+ years of engineering experience3+ years of engineering team management experience8+ years of leading the definition and development of multi tier web services experienceKnowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operationsExperience partnering with product or program management teamsBachelor's degree in computer science, engineering, mathematics or equivalentPreferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategyExperience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr