Customer Success Manager
7 giorni fa
Job Family: Software Req ID: About us Siemens Digital Industries Software - Transform the everyday. Let's make the difference together Meet the team - Video Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development Please visit . About the Role: We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions. This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel. Key Areas of Responsibility: Drive customer satisfaction - Deeply understand each customer’s objectives and act as a trusted advisor. Deliver above-benchmark satisfaction at key adoption milestones and through annual health checks. Ensure verified value outcomes - Make sure customers adopt our products and realize measurable business value. Challenge customers to stay focused on outcomes and avoid unnecessary complexity. Define, drive, and demonstrate the value delivered, while identifying opportunities for continuous improvement. Accelerate time-to-value - Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio. Secure expansion and renewal - Identify upsell and cross-sell opportunities by understanding your customer’s business. Work closely with sales to ensure successful renewals. Champion profitable outcomes - Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices. Lead cross-functional collaboration - Act as a customer advocate across Siemens. Ensure feedback loops to improve products, services, and processes. Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams,
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WorkFromHome, Italia Evolved Success A tempo pienoCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
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WorkFromHome, Italia Evolved Success A tempo pienoCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
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Customer Success Manager
4 settimane fa
WorkFromHome, Italia Page Personnel A tempo pienoIl nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le funzioni aziendali. Integra funzionalità avanzate come analisi dei dati, intelligenza artificiale e...
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Customer Success Manager
7 giorni fa
WorkFromHome, Italia Page Personnel Italia SPA A tempo pienoSoluzioni software per la digitalizzazione dei processi di acquisto Customer Success Manager Azienda Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto. La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le...
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Graduate Customer Success Manager
1 settimana fa
WorkFromHome, Italia Canonical A tempo pienoJoin to apply for the Graduate Customer Success Manager role at Canonical Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
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Customer Success Manager
3 settimane fa
WorkFromHome, Italia FirstIgnite A tempo pieno30.000,00USD/yr - 50.000,00USD/anno Customer Success Manager – EMEA About FirstIgnite: FirstIgnite is a venture-backed startup accelerating research commercialization. Our AI-powered platform connects universities with leading corporations, startups, and investors to drive innovation partnerships. We work with institutions around the world to help bring...
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Graduate Customer Success Manager
6 giorni fa
WorkFromHome, Italia Canonical A tempo pienoJoin to apply for the Graduate Customer Success Manager role at Canonical Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services...
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Technical Customer Success Manager
2 settimane fa
WorkFromHome, Italia fiskaly A tempo pienoTechnical Customer Success Manager (E-Invoicing) & Poland
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Customer Success Manager
3 settimane fa
WorkFromHome, Italia Cinemepic Video Solutions A tempo pienoMit Videomarketing bei deiner Zielgruppe auffallen und Interessenten von deinem Angebot überzeugen! Werde unser nächster Customer Success Manager (m/w/d) für Video & Marketing in Prad am Stilfserjoch! Suchst du eine Arbeit, in der du selbstständig deine kreative Seite ausleben und dabei Kunden glücklich machen kannst, während du in einem tollen Team...
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Remote Customer Success Manager
1 settimana fa
WorkFromHome, Italia Jobgether A tempo pienoA dynamic fintech company is seeking a Customer Success Manager to act as the primary contact for B2B clients in Italy. This role encompasses managing the full customer lifecycle, ensuring client success, and fostering strong relationships. Responsibilities include driving platform adoption and collaborating with teams to enhance customer experience. Ideal...
