Customer Operations Specialist
2 settimane fa
About the RoleAs a Regional Customer Operations Specialist, you will be a crucial part of our EMEA operations team, responsible for delivering exceptional customer service and ensuring smooth and efficient operations within the region. Reporting directly to the Regional Operations Manager, you will manage sales teams and customer inquiries, address issues, and optimize operational processes to enhance overall customer satisfaction.ResponsibilitiesServe as the primary point of contact for all sales teams and customer inquiries within the region, responding promptly and ensuring high customer satisfaction.Oversee the order entry process, ensuring accuracy and timely fulfillment of customer orders; collaborate with warehouses and Customer Operations team to track shipments and coordinate deliveries.Work closely with the finance team to resolve issues related to invoices, credit, or RMA.Monitor inventory availability and collaborate with the Customer Operations team to meet customer demands while minimizing carrying costs.Continuously assess operational processes to identify opportunities for improvement and implement streamlined procedures with the Regional Operations Manager.Liaise with sales, warehouse, Customer Operations, and finance teams to coordinate activities and ensure a seamless flow of operations.RequirementsA degree or significant experience in Supply Chain Management or a related field.Proven experience in customer service, operations, or logistics, preferably in a regional context.Excellent communication and interpersonal skills to interact effectively with customers and internal teams.Strong problem‑solving abilities to address customer issues and operational challenges.Detail‑oriented with a focus on accuracy in order processing.Experience with an ERP system (Priority ERP appreciated but not mandatory).Ability to work in a fast‑paced environment and manage multiple tasks simultaneously.Collaborative team player with the capability to work independently.Strong organizational and time‑management skills to prioritize tasks and meet deadlines.Knowledge of regional regulations and customs procedures is an advantage.Fluent in Italian, English, and German (Spanish considered a plus).#J-18808-Ljbffr
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Customer Operations Specialist
7 giorni fa
Milan, Italia Altro A tempo pienoAbout the Role As a Regional Customer Operations Specialist, you will be a crucial part of our EMEA operations team, responsible for delivering exceptional customer service and ensuring smooth and efficient operations within the region. Reporting directly to the Regional Operations Manager, you will manage sales teams and customer inquiries, address issues,...
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Sales Operations
2 settimane fa
Milan, Italia Altro A tempo pienoA leading technology company seeks a Sales Operations Specialist in Milan. This role involves providing expert customer service and operations support, managing client interactions, and ensuring customer satisfaction. Ideal candidates will have 2-5 years of experience in a multinational setting, with strong communication skills in English and a proactive...
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Customer Operations Specialist
4 settimane fa
Milan, Italia Altro A tempo pienoWho we areSibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern platform. We’re backed by top international investors such as Keen...
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Customer Operations Specialist
2 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for the Customer Operations Specialist role at Sibill .OverviewSibill is the accounting and financial operating system for small and medium businesses (SMBs). Outdated tools and fragmented data waste entrepreneurs a lot of hours each week — we give this time back by integrating invoicing, payments, treasury, and accounting in one modern...
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Regional Customer Operations Lead
2 settimane fa
Milan, Italia Altro A tempo pienoA regional service company in Milan is looking for a Regional Customer Operations Specialist to enhance customer engagement and streamline operations. The role requires a degree or significant experience in Supply Chain Management, fluency in Italian and English, and strong problem-solving and communication skills. This position is key in overseeing sales...
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Sales Operations Specialist
3 settimane fa
Milan, Italia Informatica Software A tempo pienoSales Operations Specialist page is loaded## Sales Operations Specialistlocations:IT-Milan, Italy (Viale Piero)time type:Full timeposted on:Posted Todayjob requisition id:R # **Position:**Sales Operations Specialist# **Job Description:**For 90 years, Arrow has guided innovation forward for more than 220,000 of the world’s leading technology manufacturers...
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Sales Operations Specialist
7 giorni fa
Milan, Italia Informatica Software A tempo pienoSales Operations Specialist page is loaded## Sales Operations Specialistlocations:IT-Milan, Italy (Viale Piero)time type:Full timeposted on:Posted Todayjob requisition id:R # **Position:**Sales Operations Specialist# **Job Description:**For 90 years, Arrow has guided innovation forward for more than 220,000 of the world’s leading technology manufacturers...
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Italian Customer Operations Specialist
1 settimana fa
Milan, Italia Altro A tempo pienoA leading recruitment firm is seeking an Operations Customer Expert fluent in Italian to join their team in Lisbon. You will address customer inquiries via various channels, provide support, and maintain records using CRM tools. The role includes comprehensive compensation options with accommodation arrangements and a multicultural work environment. Ideal...
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Operations Specialist
3 giorni fa
Milan, Italia Everli A tempo pienoOperations Specialist For our headquarter in Milan , we are looking for an empathic, accurate and quality-oriented Operations Specialist to join our Local Operations Team. In this role, you will have full ownership of the back-office tasks related to Shoppers’ activation, executing a rich set of tasks with great accuracy (for instance, paperwork...
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Italian Customer Operations Specialist
1 settimana fa
Milan, Italia Altro A tempo pienoA leading recruitment agency is seeking an Operations Customer Expert to support Italian-speaking customers in Lisbon. Responsibilities include handling customer inquiries, maintaining records using CRM tools, and achieving performance goals. This position offers a gross cash compensation of €1,050 with accommodation or €1,379 without. Enjoy a...
