Lavori attuali relativi a Anti-Financial Crime Operations Service Delivery Unit Professional - Milano - Generali
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Milano, Italia Generali A tempo pienoJoin to apply for the Performance and Service Professional role at Generali In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a performance and service professional. The Know Your Customer / Anti Financial Crime Shared Service Center develops and oversees performance framework and continuous...
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Group Anti Financial Crime Associate
3 ore fa
Milano, Lombardia, Italia Generali A tempo pienoWithin the Group Anti‑Financial Crime function, we are looking for a talented and proactive professional to join the Anti-Financial Crime Risk Assessment team. The successful candidate will support the identification, assessment, and monitoring of financial crime risks across the organization. This role requires strong analytical skills, attention to...
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Senior Anti-Financial Crime Professional
2 giorni fa
Milano, Italia Bebeeantimoneylaundering A tempo pienoSenior AML Specialist RoleWe are seeking an experienced anti-financial crime professional to support the management of our OSL Pay division's anti-money laundering and counter-terrorism financing program.The ideal candidate will have a deep understanding of EU AML/CFT regulations, FATF guidelines, and international sanctions frameworks.They will be...
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Anti-Financial Crime: Ops
2 settimane fa
Milano, Italia Generali Italia A tempo pienoA global insurance leader is seeking a talented professional to enhance processes within their Anti Financial Crime unit in Turbigo, Italy. The ideal candidate will have strong analytical skills, fluency in English, and experience with data visualization tools like Power BI. Responsibilities include mapping internal processes, improving efficiencies,...
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Group Anti Financial Crime Processes
2 settimane fa
Milano, Italia Ingenn S.R.L. A tempo pienoGroup Anti Financial Crime Processes & Operations Tech AssociateEUR ****** - giorni faGroup Anti Financial Crime Processes & Operations Tech AssociateWithin the Group Anti Financial Crime (GAFC) Function, we are looking for a talented and proactive resource to join the team.The position is within the Processes & Operations (P&O) unit, which drives the...
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Group Anti Financial Crime Processes
6 giorni fa
Milano, Italia Generali A tempo pienoGroup Anti Financial Crime Processes & Operations Tech AssociateWithin the Group Anti Financial Crime (GAFC) Function, we are looking for a talented and proactive resource to join the team.The position is within the Processes & Operations (P&O) unit, which drives the practical side of AFC, designing and implementing processes and tools that enable entities...
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Performance and Service Professional
3 settimane fa
Milano, Italia Generali A tempo pienoJoin to apply for the Performance and Service Professional role at Generali In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we're looking for a performance and service professional. The Know Your Customer / Anti Financial Crime Shared Service Center develops and oversees performance framework and continuous...
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milano, Italia Generali A tempo pienoPerformance and Service Senior Professional1 day ago Be among the first 25 applicantsIn GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a Performance and service senior professional.The Know Your Customer/ Anti Financial Crime Shared Service Center develops and oversees performance framework and...
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Performance and Service Senior Professional
3 settimane fa
Milano, Italia Generali A tempo pienoPerformance and Service Senior Professional 1 day ago Be among the first 25 applicants In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a Performance and service senior professional. The Know Your Customer/ Anti Financial Crime Shared Service Center develops and oversees performance...
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Performance and Service Senior Professional
3 settimane fa
Milano, Italia Generali A tempo pienoPerformance and Service Senior Professional 1 day ago Be among the first 25 applicants In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we're looking for a Performance and service senior professional. The Know Your Customer/ Anti Financial Crime Shared Service Center develops and oversees performance framework...
Anti-Financial Crime Operations Service Delivery Unit Professional
2 ore fa
Join to apply for the Performance and Service Professional role at Generali In GOSP - Generali Operations Service Platform, within the new division Shared Service Center, we’re looking for a performance and service professional. The Know Your Customer / Anti Financial Crime Shared Service Center develops and oversees performance framework and continuous improvement for Anti‑Financial Crime and Anti‑Money Laundering service across all locations, ensuring transparency, operational efficiency, and process enhancement in service delivery to Business Units. The performance and service professional contributes to Service Level monitoring and process improvement for Anti‑Financial Crime and Anti‑Money Laundering service, supporting and ensuring timely reporting cycles and contributing to high‑quality insights to senior management. Supporting the execution of the performance management framework for KYC/Anti Financial Crime Shared Service Center, validating and analyzing operational and performance data. Providing operational support, ensuring documentation maintenance and accurate and reliable tracking of data. Key Responsibilities Support SLA compliance monitoring, identifying deviations and proposing corrective actions. Provide actionable insights to improve processes and subsequently implement initiatives with a continuous improvement approach. Coordinate local teams across Shared Service locations for data collection, input and validation. Support the preparation of performance review meetings and periodic KPI reports. Provide analytical support for benchmarking and productivity tracking. Support managing outsourcing performance and ensure compliance with defined SLAs and KPIs. Contribute to the development and maintenance of the performance governance model. Support continuous improvement projects, contributing to data analysis and monitoring of implemented actions. Monitor SLA adherence, identify anomalies and escalations to management. Support the organization and preparation of dashboards and performance reports (KPIs, SLAs, cost, productivity) for periodic reviews and governance meetings. Support in the activation of selected standardization initiatives. Facilitate knowledge sharing and adoption of best practices. Assist in the consolidation and formatting of periodic dashboards and KPI packs. Requirements Technical capabilities Solid understanding of shared service operations and performance governance models. Analytical accuracy, strong attention to detail and ability to synthesize large data sets. Good knowledge of KPI and SLA frameworks and performance reporting principles. Proficiency in data analysis and visualization tools (e.g., Power BI, Tableau, Excel) and in MS Office suite. Strategic capabilities Problem‑solving mindset and capacity to identify trends and improvement areas. Strong attention to detail and operational task ownership. Collaboration and communication skills to interact with SSC peers and management. Curiosity and proactive attitude to support process standardization and efficiency gains. Ideal background Bachelor’s degree in Economics, Statistics, Business Administration or related field. 4–6 years experience in transformation projects in operational environments, or in performance management and reporting roles. Previous experience in PMO roles highly valued. Professional proficiency in written and spoken English. Company Profile Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. GOSP - Generali Operations Service Platform is a joint‑venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Based in Italy it has 6 branches across Europe and employs about 1,200 people. Seniority level Associate Employment type Full‑time Job function Information Technology Industries Insurance Referrals increase your chances of interviewing at Generali by 2x Get notified about new Performance Specialist jobs in Milan, Lombardy, Italy. #J-18808-Ljbffr
