Technical After Sales Support
1 settimana fa
Technical After Sales Support – ClaypakyA position based at our headquarters in Seriate (BG), reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers.Provide remote after-sales technical assistance and collaborate with international Service Partners.Ensure correct application of warranty terms and assist customers in identifying and receiving the right spare parts.Collaborate with the Quality Department to report and analyze product non-conformities, supporting continuous improvement initiatives.Draft and update product manuals (user, configuration, installation).Keep customers informed about new documentation, firmware/software releases, bug fixes, and technical solutions.Support the implementation and optimization of remote assistance tools and digital platforms for ticket management and customer satisfaction analysis.Provide information for 8D reports, particularly for phase D2.Coordinate activities with the Repair & Maintenance section and Service Partners for effective issue resolution.RequirementsDegree or Diploma in a technical field.Minimum 5 years of experience in technical assistance on complex products.Strong problem‑solving skills and proficiency in IT systems.English proficiency: at least B2 level.Excellent communication skills, adaptability, and ability to work in a team‑oriented environment.Stress tolerance and creativity in finding solutions.Nice to haveBasic knowledge of DMX control systems and technical drawing software.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesConsumer ServicesLocationSeriate, Lombardy, Italy#J-18808-Ljbffr
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Senior Technical After-Sales Support Engineer
1 settimana fa
Seriate, Italia Claypaky A tempo pienoA leading consumer services company in Seriate is seeking a Technical After Sales Support professional. This role involves managing technical support requests, providing after-sales assistance, and collaborating with international partners. Candidates should have at least 5 years of experience in technical assistance, a degree in a technical field, and...
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Senior Technical After-Sales Support Engineer
1 settimana fa
Seriate, Italia Claypaky A tempo pienoA leading consumer services company in Seriate is seeking a Technical After Sales Support professional. This role involves managing technical support requests, providing after-sales assistance, and collaborating with international partners. Candidates should have at least 5 years of experience in technical assistance, a degree in a technical field, and...
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Technical After Sales Support
6 giorni fa
seriate, Italia Claypaky A tempo pienoTechnical After Sales Support – ClaypakyA position based at our headquarters in Seriate (BG), reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers.Provide remote after-sales technical assistance and collaborate with international...
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Technical After Sales Support
2 settimane fa
Seriate, Italia CLAY PAKY A tempo pienoPosition Overview We are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager. Key Responsibilities Manage technical support requests...
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Technical After Sales Support
1 settimana fa
Seriate, Italia Claypaky A tempo pienoTechnical After Sales Support – Claypaky A position based at our headquarters in Seriate (BG), reports to the Help Desk Manager. Key ResponsibilitiesManage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers. Provide remote after-sales technical assistance and collaborate with international...
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Technical After Sales Support
1 settimana fa
Seriate, Italia Claypaky A tempo pienoTechnical After Sales Support – Claypaky A position based at our headquarters in Seriate (BG), reports to the Help Desk Manager. Key Responsibilities Manage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers. Provide remote after-sales technical assistance and collaborate with international...
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Technical After Sales Support
2 settimane fa
Seriate, Lombardia, Italia Clay Paky A tempo pienoPosition OverviewWe are looking for a Technical After Sales Support to deliver high-quality technical assistance, ensure customer satisfaction, and support continuous improvement of our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager. Key ResponsibilitiesManage technical support requests...
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Technical After Sales Support
2 settimane fa
Seriate, Lombardia, Italia Claypaky A tempo pienoPosition OverviewWe are looking for aTechnical After Sales Supportto deliverhigh-quality technical assistance, ensurecustomer satisfaction, and supportcontinuous improvementof our products and services. The position is based at our headquarters in Seriate (BG) and reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via...
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Project Manager
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Seriate, Italia Aesys spa A tempo pienoAesys SpA, azienda leader nella progettazione ed installazione di sistemi di visualizzazione per il mercato del traffico, dei trasporti, dell’industria e degli enti pubblici, è alla ricerca di un/una Project Manager After Sales da inserire nel nostro team Service. La risorsa selezionata si occuperà della gestione delle commesse di vendita di ricambi e...
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Impiegato R&d
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Seriate, Italia Match People srl A tempo pienoMatch People società di Head Hunting specializzata nella ricerca e selezione di **Personale qualificato di senior e middle management **è attualmente alla ricerca di: - 1 Impiegato R&D / After Sales per azienda con sede nella zona di Seriate, attiva nel settore della filtrazione industriale. **Posizione**: La risorsa, a diretto riporto dei titolari,...
