Assistant Restaurant Manager

Assistant Restaurant Manager @ Casa Cipriani MilanoLocated at Via Palestro 24 and overlooking one of Milan’s oldest parks, the Indro Montanelli Gardens, Casa Cipriani Milano evokes the elegant and comfortable atmosphere of classic English gentlemen’s clubs, with references to Italian timeless sophistication. The project includes 15 Rooms & Suites and a Private Club featuring the Restaurant with a large terrace, the Pickering Room, and the Living Room – all designed by renowned Florentine designer Michele Bönan – as well as the Wellness & Fitness Center, a peaceful retreat in the heart of the city designed by Studio Apostoli. A unique, simple, and authentic place where we hope our guests feel at home, enriched by the service and style that have defined our philosophy for over 90 years.Casa Cipriani Milano is looking for an outgoing Assistant Restaurant Manager. The selected candidate will support the Restaurants Manager in the daily operations of the outlet, contributing to the coordination and motivation of the team while ensuring service standards are consistently met and aligned with Cipriani’s distinctive elegance and hospitality. The Assistant Restaurant Manager plays a key role on the floor, leading by example, fostering a positive team environment, and ensuring an exceptional guest experience. The ideal candidate has previous experience in high‑end hospitality, nightlife, or entertainment environments, and demonstrates strong organizational skills, attention to detail, and a genuine passion for service excellence.RequirementsMinimum of 2 years experience in a similar role within luxury hospitality or private clubs of comparable levelExcellent command of English; knowledge of a second foreign language is considered a plusStrong communication and interpersonal skillsTeamwork‑oriented attitudeProfessionalism, courtesy, and discretionPrecision, organization, and keen attention to detailSolid organizational skills with a natural flair for guest relationsProven ability to motivate and manage staffProficiency in Microsoft Office, particularly Word and ExcelAvailability to work evening and weekend shiftResponsibilitiesSupport the Restaurant Manager in delivering an exceptional, refined dining experience aligned with Cipriani standardsAct as a visible leader on the floor, ensuring elegance, efficiency, and attention to detail during serviceInspire, coach, and support the team, fostering a culture of professionalism, collaboration, and prideEnsure consistently high service quality across all guest touchpointsPersonally oversee guest relations, handling requests and feedback with discretion, empathy, and confidenceMonitor cleanliness, presentation, and overall ambiance of front and back of house areasSupport recruitment, onboarding, and continuous training to elevate service excellenceAssist in staff planning and daily organization to ensure seamless service flowSupport cost awareness initiatives, inventory control, and operational efficiencyEnsure full compliance with health, safety, and hygiene standards in a luxury hospitality environmentCollaborate closely with other departments to ensure a seamless, personalized guest journeyContribute to a positive and engaging work environment, supporting employee engagement initiativesEmployment contract under the National Collective Agreement for the Tourism Sector (CCNL Turismo)Company welfare programTeam‑building activities and continuous trainingA collaborative and motivating work environmentCareer development opportunities within the CompanySeniority levelMid‑Senior levelEmployment typeFull‑timeJob functionManagement and ManufacturingIndustriesHospitality#J-18808-Ljbffr