Associate Field Service Representative

3 giorni fa


Casalnuovo di Napoli, Italia PowerToFly A tempo pieno

Work Flexibility: Field-based What You Will Do - As an Associate Field Service Representative, you will perform independent and/or supervised on-site installations, preventive maintenance, and repairs of equipment. You will be responsible for maintaining customer satisfaction and providing both phone and on-site customer support. Also, verifying and approving the operational quality of Stryker systems and equipment.Exercise sound judgment and decision making within generally defined practices and policies in selecting methods/techniques for obtaining solutions. Independently manage work calendar and travel schedule. Serve as company liaison with customer on administrative and technical matters. Achieve and maintain a high level of performance, allowing Stryker to meet and exceed the company’s financial goals and performance metrics. Collaborate with senior-level Field Service Representatives and Stryker Salesteams. Manage and control field inventory, tools, test equipment, technical documentation, and other assigned equipment. Prepare and submit applicable field service documentation in a complete, accurate and timely manner. This includes but is not limited to field service reports, expense reports and service checklists. Travel and assist in other Field Service team members territories; instruct/train customers on technical operation and maintenance of equipment, software and hardware upgrades/updates; installation and maintenance of equipment at conventions, road shows, and cadaver labs or seminars.What You Need - Required -High school diploma or equivalent 3+ years of relevant experience Flexibility of hours based on business need Computer literacyPreferred -Associate or bachelor’s degree Previous experience as a technical field service professional or in a relevant capacityPay rate will not be below any applicable local minimum wage rates. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings



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