Salesforce Operations Analyst

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
The International Sales Operations team enables a large, multi-channel sales organization to achieve sales, profit, and business objectives through effective planning, quota setting, and forecasting. The team drives organizational efficiency through advanced data analytics, sales process optimization, and strategic sales compensation administration
Key responsibility to ensure operational excellence in the Sales Operations function which includes the following:
Business Forecasting - Manage the business forecasting cycles from short to long term, which includes CORE (Country Outlook Review) bi-weekly forecasting, COMMITS for Quarterly, Yearly and LRP (Long Range Plan) forecasting.
Data analytics – provide insights on business intelligence to management and Sales team to make prompt and key decisions.
Pipeline Management - Responsible for management of project funnels through Salesforce.SIP (Sales Incentive Plan) management – provide support in quota setting and measurement
Key initiatives – drive and implement regional/global projects
Collaboration – work with cross functional teams (eg: Supply chain, Finance) to align to meet/exceed Organization common goals.
To manage sales operations activities across Europe.
To manage timelines, co-ordinate with regional operations teams and area sales leads to ensure smooth support for the sales organisations.
To provide operational sales support to Europe Sales Leads.
To engage in regional and global initiatives, as required, and support implementation within country.
To ensure flawless operational management of sales opportunities.
Manage requests for information on sales activities in the region.
Responsible for management of Salesforce.com and support of local users.
Responsible for supporting delivery of global projects in country.
Analyse sales data and provide insight to sales management.
Support Quarterly Business Review meetings and ad hoc reviews as needed.
Advanced Excel knowledge, including use of pivot tables, formulas, charts/graphs - advantageous
Excellent English oral and written communication skills, and comfort presenting to everyone from entry-level employees to senior vice presidents
Curiosity and passion about data, visualization and solving problems
Experience with reporting, descriptive statistics and big datasets
Relocation Provided
Experienced
All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.