Manager, Programmatic Solutions Consultants

Manager, Programmatic Solutions Consultants , Amazon Ads Global SalesJob ID: | Amazon Online Italy S.R.L.Key job responsibilitiesYou have experience managing a team and are able to work and inspire directly and indirectly across the US and WW teams. You have a great track record of delivering complex projects and have impressed your stakeholders at all levels with your ability to communicate both written and verbally. You have demonstrated problem‑solving capabilities across both technical and non‑technical teams. The right candidate also possesses strong analytical acumen and is comfortable drawing metric‑based conclusions by managing an extensive amount of data. You stay on top of industry and competitive trends, and you are able to execute at both a tactical and strategic level to drive customer satisfaction. Proven analytical thinking, project management skills, attention to detail, and exceptional organizational skills are musts.Navigate a high level of ambiguity. You love whitespace, and treat this space as your own company. You identify key business problems to prioritize then present the solutions to solve them on behalf of the business.Take ownership of managing a team of Programmatic Consultants, including resource planning and driving success for the team’s customer category, possessing a complete understanding of internal and external variables that impact the business.Work tactically and strategically. Determines the right strategy and where to simplify or extend solutions for the best outcome of the assigned category.Have strong analytical skills and be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions.Set goals and direction for the team, ensuring alignment with broader business goals and vision.Hire, develop, and lead a team of non‑technical Programmatic Consultants.Thrive on technology and data and have expertise in monitoring and managing a services organization to maximum efficiency, productivity, and quality.Generate and implement big ideas to drive business improvement, innovation, and scale within the team and across the business as a whole. Lead cross‑functional collaboration to get big ideas implemented.Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, anticipate and make trade‑offs.Have strong communication skills and experience working across diverse stakeholder groups.Represent Amazon when meeting with senior executive teams from top customers and build long‑term strategic relationships.A day in the lifeYou lead the frontline team tasked with enabling trading desk customers to be successful in using the Amazon DSP.As a results‑oriented supervisor, you attend a meeting with client leadership to review customer certification and support plans.You join a call with Ad Tech Sales stakeholders to determine strategy and coverage for specific accounts.You meet with Product and partner teams to review a document you and your team wrote, proposing feature upgrades to unblock customer needs and influence roadmap prioritization.You attend a one‑on‑one with a direct report, and discuss where they are headed in their career path, as well as the rollout of a new tool.You prepare your section of a weekly business review document, to review data‑driven insights and spark discussion with leadership on team wins and areas for improvement.About the teamHere at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee‑led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work‑life balance. We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional and enable them to take on more complex tasks in the future.Basic Qualifications5+ total years of work experience2+ years of work experience with programmatic advertising in a consultative role3+ years of work experience managing frontline teamsExperience analyzing data and best practices to assess performance driversExperience with influencing internal and external stakeholdersExcellent oral and written communication skills with ability to establish credibility and influence with technical and non‑technical business owners (mandatory English & Italian)Ability to handle changing priorities and use good judgment when working in stressful situationsBachelor’s DegreePreferred QualificationsMasters/MBA preferred5+ years of work experience managing frontline teamsTechnical and operational experience with programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)Advanced knowledge of DSP within ad platform architecture (bidding engines, second‑price vs first‑price auctions, pixeling and tag managers, cookies, viewability, etc.)Experience communicating goals and strategies to a teamKnowledge of AWS TechnologiesExperience with services or products within the ad technology or programmatic advertising spaceApplied knowledge of measurement, statistics and program evaluationAmazon is an equal opportunities employer. 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