Enterprise Customer Success Manager
2 giorni fa
Enterprise Customer Success Manager (CSM) – Smart Containers Join Us as an Enterprise Customer Success Manager (E‑CSM) – Smart Containers & Supply Chain Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled Enterprise CSM to drive adoption, growth, and long‑term success for our Smart Containers line of business. Why You’ll Love Working Here As a key member of ORBCOMM’s International Sales team, you’ll act as a trusted consultative partner, deeply embedded within the client’s organization to understand their structure, priorities, KPIs, and decision‑making processes. Your mission: help customers fully realize the ROI of our IoT solutions through insights, value mapping, and strategic engagement. This high‑impact role blends product expertise, business analysis, change management, and executive stakeholder alignment to deliver meaningful, measurable improvements. You’ll work cross‑functionally to elevate adoption, strengthen relationships, and influence strategic decisions that optimize operations and unlock growth. Enjoy a hybrid schedule—combine a strong on‑site presence to drive customer success with the flexibility to connect remotely from any of the following Alpine regions: Rhône‑Alps (France), Turin area (Italy), or Vorarlberg (Austria). What You’ll Do Drive Measurable Customer Value & ROI Define baseline KPIs and co‑create ROI models tailored to container logistics and maritime operations Track and communicate progress, highlighting measurable outcomes and strategic improvements Identify operational inefficiencies related to the baselined KPIs, and recommend best practices to maximize adoption and impact Oversee governance and execution of pilot programs to ensure alignment with customer needs Leverage Deep Product Expertise Develop expert‑level knowledge of ORBCOMM’s Smart Containers solutions, integrations, and industry applications Translate product capabilities into business value tied to container visibility, asset utilization, and supply chain optimization Share insights and best practices across accounts and internal teams Proactively identify expansion opportunities that enhance container operations and client success Act as an Embedded Client Partner Immerse in customer environments to understand enterprise structure, workflows, and decision‑making dynamics Build trust‑based relationships with influencers and operational teams in maritime and container logistics Map stakeholder ecosystems and monitor risk indicators Advise customers on process optimization, KPI improvement, and maximizing platform utilization Collaborate Cross‑Functionally Partner with
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Remote Enterprise Customer Success Manager
4 settimane fa
WorkFromHome, Italia Canonical A tempo pienoA leading open source software provider is looking for an Enterprise Customer Success Manager. This role involves onboarding customers to enhance their experience with products like Ubuntu. The ideal candidate has 5+ years of IT-related experience, excellent presentation skills, and proficiency in English alongside other languages like Spanish or Portuguese....
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Enterprise Customer Success Manager
4 settimane fa
WorkFromHome, Italia Canonical A tempo pienoEnterprise Customer Success Manager Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in Enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are hiring an Enterprise Customer Success Manager to...
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Enterprise Customer Success Manager
1 settimana fa
WorkFromHome, Italia Canonical A tempo pienoEnterprise Customer Success Manager Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in Enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are hiring an Enterprise Customer Success Manager to...
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Enterprise Customer Success Executive
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WorkFromHome, Italia BizAway A tempo pienoEnterprise Customer Success Executive - Italy Apply for the Enterprise Customer Success Executive - Italy role at BizAway . About BizAway Here at BizAway, we Deliver the Future of Travel.
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EMEA Enterprise SaaS Customer Success Manager
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WorkFromHome, Italia Siemens AG A tempo pienoA leading technology company is seeking a Customer Success Manager in Milan, Italy. This role requires proven experience in customer success management, excellent communication skills in English and Italian, and the ability to engage with enterprise customers. Responsibilities include ensuring customer satisfaction, driving product adoption, and managing...
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Enterprise Customer Success Manager
4 settimane fa
WorkFromHome, Italia Canonical A tempo pienoEnterprise Customer Success Manager at Canonical Join to apply for the Enterprise Customer Success Manager role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data...
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Enterprise Customer Success Manager
1 settimana fa
WorkFromHome, Italia Canonical A tempo pienoEnterprise Customer Success Manager at Canonical Join to apply for the Enterprise Customer Success Manager role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data...
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Enterprise Customer Success Manager
3 settimane fa
WorkFromHome, Italia Canonical A tempo pienoJoin to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Enterprise Customer Success Manager
2 giorni fa
WorkFromHome, Italia Canonical A tempo pienoJoin to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Remote Enterprise Customer Success Leader
4 settimane fa
WorkFromHome, Italia Canonical A tempo pienoA leading tech firm in Italy seeks an experienced Enterprise Customer Success Manager to enhance customer engagement and satisfaction. The role involves onboarding new clients, managing projects, and collaborating with various teams. Successful candidates will have a minimum of 5 years in IT, strong presentation skills, and familiarity with Linux and cloud...
