Customer Service Manager
5 giorni fa
Descrizione del Ruolo Sinthema, società di ricerca personale qualificato specializzata nei settori del tessile e moda, è alla ricerca di un Responsabile Customer Service Wholesale Italia per un prestigioso brand del settore fashion premium . La figura sarà il punto di riferimento per le seguenti attività: Coordinare un team di 6–7 persone (back office e supporto agenti) Gestire clienti diretti wholesale (grandi department store) e indiretti tramite agenti Rappresentare il punto di escalation per problematiche complesse Garantire l'applicazione delle procedure e l’uso efficace del CRM avanzato Tradurre strategie commerciali in newsletter e campagne promozionali, in sinergia con la Direzione Commerciale Residenza: Milano o zone ben collegate, o interesse al trasferimento Esperienza: 5–7 anni in ruoli di coordinamento nel customer service wholesale moda premium Background: Esperienza in aziende con volumi significativi e gestione di migliaia di clienti Leadership: Capacità di gestire team complessi e abitudine a ritmi intensi e processi articolati Competenze: Avanzate in CRM e digital tools, con capacità di trasformare dati in strategie di fidelizzazione Lingue: Italiano madrelingua e inglese fluente Cosa Offre l'Azienda Retribuzione: Negoziabile intorno ai 60K € lordi annui Tipologia contrattuale: assunzione a tempo indeterminato Opportunità di crescita: Ambiente stimolante con focus sulla crescita personale e professionale Informazioni Utili La posizione è basata a Milano , con modalità full-time . #J-18808-Ljbffr
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Customer service specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Logistics & SAP Customer Service Specialist
3 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoA logistics company in Milan seeks a Customer Service professional responsible for effective management of customer orders and service incidents. You will manage sales orders from reception to delivery, ensuring compliance with service agreements and data management. The ideal candidate has experience in Customer Service, works in an SAP environment, and is...
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Customer Service Manager
4 giorni fa
Milano, Italia Momentive A tempo pienoOverview Job Title: Customer Service Manager In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing...
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Customer Service Manager
3 settimane fa
Milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
2 settimane fa
milano, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service Manager
1 settimana fa
Milano, Italia Page Personnel Italia A tempo pienoLa risorsa inserita nel ruolo di Customer Service Manger si occuperà di: - Coordinamento delle attività del team (4 persone) - Gestione operativa dei clienti Key Account (gestione degli ordini, monitoraggio spedizioni, supporto post vendita) - Monitoraggio KPI's e creazione di reportistica - Gestione di problematiche complesse - Supporto alla Direzione...
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Customer Service Manager
3 settimane fa
Milano, Italia Ingenico Group A tempo pienoCustomer Service Manager Date: Sep 25, 2025 Company: Location: Milano, IT, 20157 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments...
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Customer Service Manager
2 settimane fa
Milano, Italia Ingenico Group A tempo pienoCustomer Service Manager Date: Sep 25, **** Company: Location: Milano, IT, ***** Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments...
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Customer Service Manager
2 settimane fa
Milano, Italia Altro A tempo pienoCustomer Service Manager Date: Sep 25, ****Company:Location: Milano, IT, *****Ingenico is the global leader in payments acceptance solutions.As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments...
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Customer Service Manager
4 giorni fa
Milano, Italia Ingenico Group A tempo pienoCustomer Service Manager Date: Sep 25, 2025 Company: Location: Milano, IT, 20157 Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs,
