Guest Relations

About The FlexAt The Flex, we’re redefining what it means to feel at home — anywhere in the world.We believe renting should be as effortless as ordering on Amazon: fast, simple, and borderless.Our proprietary Property Management System (PMS) powers this mission by automating operations, streamlining bookings, and delivering seamless, five-star...

Position Summary According to operational needs, the selected intern will support either the Guest Experience or Guest Relations team. Under the supervision of a designated mentor and experienced staff, the intern will participate in daily activities aimed at ensuring an exceptional guest experience. This internship is designed for training and skill...

A leading property management company in Italy is looking for a Guest Relations Partner to enhance guest experiences. You will be the primary contact for guests, ensuring they feel welcomed and supported from booking to checkout. The ideal candidate will have experience in hospitality, strong communication skills, and a tech-savvy background. This...

A prestigious hotel group in Rome seeks a Front Office Manager to lead daily operations and enhance guest relations. The ideal candidate will ensure top-notch service standards while supervising a team. Responsibilities include managing communication between departments, addressing guest feedback, and monitoring operational efficiency. Experience in a...

Ottima opportunità Hospitality di Lusso Azienda Nota e prestigiosa realtà operante nel settore dell'hospitality di lussoOfferta -Coordinare e proporre esperienze tailor-made in linea con le aspettative della clientela luxury -Mantenere una presenza costante e discreta, anticipando esigenze e richieste -Gestire e consolidare relazioni con partner esterni...

A leading luxury cruise line is seeking a Front Desk Manager to oversee guest relations and ensure exceptional service onboard. The ideal candidate should have over 4 years of experience in hotel management, a strong leadership presence, and the ability to work under pressure while managing a team effectively. This role demands attention to detail, effective...

A leading luxury hospitality company in Rome seeks a Front Office Supervisor to oversee daily front desk operations, ensure exceptional customer service, and manage guest relations. The ideal candidate should have at least 3 years of experience in a similar role within luxury hospitality, be fluent in Italian and English, and possess strong leadership...

In qualità di Guest Relations, sarai essenziale nel garantire agli ospiti un’esperienza indimenticabile, raffinata e lussuosa, dal primo contatto fino alla fine del loro soggiorno. Questo ruolo richiede il mantenimento dei più elevati standard di servizio, la gestione attenta dei feedback degli ospiti e una costante collaborazione con i vari reparti per...

We are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s...

 JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...