Euronext Clearing
10 ore fa
Euronext Clearing - Client Support Analyst
Join to apply for theEuronext Clearing - Client Support Analystrole atEuronextResponsibilitiesAct as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalation of issues in an accurate and timely manner.Provide client support and follow up all questions or issues until resolution, regularly informing the client of progress, notably when in-depth analysis is needed.Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.Drives continuous improvement of processes and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks.Contribute to operation enhancement projects, review specifications and create terms of reference for upcoming products and initiatives, support clients for development and testing, and execute conformance tests with the clients.QualificationsStrong financial background and a good knowledge and understanding of the various activities of Euronext's direct and indirect client base.Prior relevant Client Services experience.High standards of service delivery to clients and ability to create strong relationships.Strong analytical and organization skills and problem‑solving attitude.Experienced with project management and ability to monitor projects.Strong verbal communication skills both internally and externally.Seniority Level
Entry levelEmployment Type
Full-timeJob Function
Customer ServiceRome, Latium, ItalyWe are proud to be an equal opportunity employer.
We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.
We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
-
Euronext Clearing
1 giorno fa
Rome, Italia Euronext A tempo pienoEuronext Clearing provides an internship opportunity with the Client Support Team to provide clearing and settlement services that fully leverage the firm's risk management capabilities. These services are mainly provided on a day-to-day basis in accordance with specific quality standards to facilitate the exchange of payments, securities, or derivatives...
-
Euronext Clearing
2 ore fa
Rome, Italia Euronext A tempo pienoEuronext Clearing provides an internship opportunity with the Client Support Team to provide clearing and settlement services that fully leverage the firm's risk management capabilities. These services are mainly provided on a day-to-day basis in accordance with specific quality standards to facilitate the exchange of payments, securities, or derivatives...
-
Euronext Clearing
1 giorno fa
Rome, Italia Euronext A tempo pienoEURONEXT CLEARING - MARKET RISK ANALYST INTERNSHIPCC&G, the Italian-based provider of risk management, open access clearing and CCP services to a number of national and international markets, provides an internship opportunity in the Risk Management team.Key ResponsibilitiesThe selected resource will:Performs ongoing monitoring and analysis of risk,...
-
Euronext Clearing
2 ore fa
Rome, Italia Euronext A tempo pienoEURONEXT CLEARING - MARKET RISK ANALYST INTERNSHIPCC&G, the Italian-based provider of risk management, open access clearing and CCP services to a number of national and international markets, provides an internship opportunity in the Risk Management team.Key ResponsibilitiesThe selected resource will:Performs ongoing monitoring and analysis of risk,...
-
Euronext Clearing
1 giorno fa
Rome, Italia Euronext A tempo pienoEuronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The Group provides a multi-asset clearing house through Euronext Clearing, and...
-
Euronext Clearing
2 ore fa
Rome, Italia Euronext A tempo pienoEuronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The Group provides a multi-asset clearing house through Euronext Clearing, and...
-
Euronext Clearing
2 settimane fa
Rome, Italia Euronext A tempo pienoEuronext Clearing - Client Services and Support AnalystJob location: RomeEmployment type: Full timePosted: YesterdayRequisition ID: R23674Key accountabilitiesAct as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalates issues in an accurate and timely...
-
Euronext Clearing- Junior IT Budget, Resource
1 giorno fa
Rome, Italia Euronext A tempo pienoLocation: RomeDepartment: IT Clearing Role Overview:The candidate will support the “IT Budget, Resource & Contract Management” team lead in Euronext Clearing, ensuring a smooth flow of information, effective relationships with suppliers, and accurate monitoring of IT expenses. The role contributes to the efficient management of IT resources,...
-
Rome, Italia Euronext A tempo pienoLocation: RomeDepartment: IT Clearing Role Overview:The candidate will support the “IT Budget, Resource & Contract Management” team lead in Euronext Clearing, ensuring a smooth flow of information, effective relationships with suppliers, and accurate monitoring of IT expenses. The role contributes to the efficient management of IT resources,...
-
Euronext Clearing
1 giorno fa
Rome, Italia Euronext A tempo pienoEuronext Clearing, the Euronext's Central CounterParty based in Italy, is a multi-asset clearing house that provides proven risk management services on a number of European markets. Cleared asset classes include equities, ETPs, financial and commodity derivatives and bonds (cash and repo markets). The company offers a job opportunity as Quantitative Risk...
