Programme Manager – Guidewire Claimcenter
14 ore fa
Programme Manager – Guidewire Claim Center (Italian Speaking) Location: Milan, Italy (primarily on-site) Language: Italian (fluent) & English Role Overview We are seeking an experienced Programme Manager (or Senior Project Manager) to lead a Guidewire Claim Center rollout across multiple sites in Italy, followed by a phased global deployment. The role sits within a large, international insurance and risk advisory organisation, operating across commercial and specialty insurance lines, with a strong focus on technology-enabled transformation and operational excellence. This is a hands-on delivery role, requiring strong on-site presence in Milan, working closely with business stakeholders, IT, systems integrators, and regional leadership. Key Responsibilities: Lead the end-to-end programme delivery of a Guidewire Claim Center implementation, starting with Italy and scaling globally Own programme governance, planning, milestones, dependencies, and risk management Act as the senior point of accountability across business, IT, and vendor teams Coordinate multiple workstreams including claims operations, integration, data migration, testing, and change management Manage relationships with systems integrators and third-party vendors Ensure alignment between global design standards and local Italian business requirements Drive on-site workshops, steering committees, and executive updates Ensure delivery within time, budget, and quality constraints Support transition from local rollout to global template and rollout strategy Required Skills & Experience: Proven experience as a Programme Manager delivering large-scale insurance technology programmes Strong hands-on experience with Guidewire Claim Center rollouts (implementation or major upgrades) Deep understanding of claims processes within P& C / Commercial Insurance Experience managing multi-site and multi-country rollouts Strong stakeholder management skills at senior and executive level Fluent Italian (mandatory) and strong English communication skills Experience working closely with SI partners (e.g. large global consultancies) Comfortable working in a primarily on-site environment in Milan Nice to Have: Broader Guidewire suite exposure (Policy Center / Billing Center) Experience delivering global insurance transformation programmes Familiarity with Agile / hybrid delivery models Prior experience in complex, matrixed global organisations Working Model: Hybrid working model, with a strong preference for on-site presence in Milan, particularly during the Italian rollout phase On-site engagement is key to effective stakeholder collaboration, governance, and delivery leadership Flexibility will be considered as the programme matures and transitions into the global rollout phase The role offers excellent compensation, reflecting the seniority, delivery responsibility, and on-site commitment required If this is you, or perhaps someone you know, please do not delay in applying
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