Client Director
7 giorni fa
Job Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery Operations, providing high‑quality media operations to support Media and Performance brands. This includes oversight of platform configuration, campaign setup and optimisation, media delivery and reconciliation, reporting, and supplier validation. The Director ensures operational excellence, strategic alignment and continuous improvement across all delivery areas. Key Responsibilities Client Leadership & Strategic Growth Act as a dentsu ambassador, fostering strong internal and external relationships to enhance the company’s reputation. Own the client relationship, ensuring strategic alignment and delivery of innovative, ambitious, and commercially sound solutions. Deepen senior‑level client relationships to ensure retention and growth. Immerse self and team in the client’s business : understanding challenges, objectives, market dynamics, competitive threats, and partner ecosystem. Translate agency strategy into actionable business plans that deliver measurable value to the client. Use account plans to stimulate and track future work, ensuring resource allocation aligns with client priorities. Operational Excellence Lead delivery operations including campaign setup, platform configuration, media reconciliation, and reporting. Promote best practices, process compliance and continuous improvement across all operational activities. Ensure quality standards, SLAs and client expectations are consistently met or exceeded. Manage systems for accurate forecasting and tracking of media spend and operational performance. Team Leadership & Collaboration Lead and mentor cross‑functional teams focused on sub‑practice delivery areas. Ensure team members build strong relationships with client counterparts and deliver outstanding service. Foster a collaborative, high‑performance culture focused on client success and operational excellence. Financial Management & Commercial Oversight Define and monitor revenue streams, budgets and financial targets in collaboration with Media Practice President and CEO. Own cross‑service line client P&L, ensuring both revenue and profit growth. Understand the client’s commercial framework and ensure the business is run profitably. Partner with Finance to ensure accurate forecasting, reporting and budget tracking. Improve client satisfaction to expand existing revenue streams and unlock new opportunities. Requirements Proven experience in media operations, strategic account management and client leadership. Strong understanding of media platforms, campaign lifecycle and performance optimisation. Demonstrated ability to lead cross‑functional teams and manage complex delivery operations. Excellent communication, negotiation and stakeholder management skills. Financial acumen with experience managing budgets, forecasting and P&L ownership. Ability to translate strategic vision into actionable plans that drive business value. Fluent in English; other languages are a plus depending on client portfolio. Location : Milan Brand : Carat Time Type : Full time Contract Type : Permanent J-18808-Ljbffr #J-18808-Ljbffr
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Client Director
6 giorni fa
roma, Italia Dentsu Aegis Network A tempo pienoJob DescriptionAt dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...
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Client Director
6 giorni fa
Roma, Italia Dentsu Aegis Network A tempo pienoJob Description At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...
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Client Director
7 giorni fa
Giuliano di Roma (FR), Italia Dentsu Aegis Network A tempo pienoJob DescriptionAt dentsu we are looking for a Client Director, in Milan. Client Director owns the day‐to‐day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery...
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Client Director Defence
2 settimane fa
Roma, Italia Artemis Career Consulting A tempo pienoIl nostro Cliente è una realtà quotata in Borsa, leader nel mercato del Management Consulting e dell'Information & Communication Technology con più di 1.000 dipendenti che sta attraversando una fase di forte crescita ed evoluzione. Per la strutturazione della Holding Capogruppo, siamo alla ricerca di un: **Client Director...
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High End Client Development Director
3 settimane fa
Roma, Italia Bvlgari A tempo pienoHigh End Client Development Director at Bvlgari Within the High Jewelry & Haute Horlogerie Department, based in Rome, we are looking for a High End Client Development Director. Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director, this role has the strategic aim to define and drive the HE clienteling...
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High End Client Development Director
2 settimane fa
Roma, Italia Bvlgari A tempo pienoHigh End Client Development Director at Bvlgari Within the High Jewelry & Haute Horlogerie Department, based in Rome, we are looking for a High End Client Development Director. Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director, this role has the strategic aim to define and drive the HE clienteling...
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Global Luxury Client Development Director
2 settimane fa
Roma, Italia Bulgari A tempo pienoA luxury watch and jewelry brand based in Rome is seeking a High End Client Development Director. The role involves defining and driving the clienteling strategy, enhancing client experience, and managing a team to achieve business goals. Ideal candidates will have over 10 years of client development experience, preferably in the luxury sector, and be fluent...
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Client Director, Media Strategy
7 giorni fa
Roma, Italia Dentsu Aegis Network A tempo pieno 90.000 €A leading media and performance agency in Milan is seeking a Client Director to manage client relationships and oversee delivery operations. The role includes leadership in campaign setup, financial oversight, and fostering strategic client partnerships. The ideal candidate will have proven experience in media operations, strong communication skills, and the...
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Client Director, Media Strategy
6 giorni fa
Roma, Italia Dentsu Aegis Network A tempo pienoA leading media and performance agency in Milan is seeking a Client Director to manage client relationships and oversee delivery operations. The role includes leadership in campaign setup, financial oversight, and fostering strategic client partnerships. The ideal candidate will have proven experience in media operations, strong communication skills, and the...
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Client Director, Media Strategy
6 giorni fa
Roma, Italia Dentsu Aegis Network A tempo pienoA leading media and performance agency in Milan is seeking a Client Director to manage client relationships and oversee delivery operations. The role includes leadership in campaign setup, financial oversight, and fostering strategic client partnerships. The ideal candidate will have proven experience in media operations, strong communication skills, and the...
