Manager, Regional Payroll Operations

**REGIONAL HR PAYROLL&OPERATIONS MANAGER** **HILIGHTS** Fresenius Medical Care, worldwide multinational group leader in the production and selling of medical devices (dialysis) and in the delivery of services for the treatment of renal insufficiency, is looking for a **Regional HR Payroll&Operations Manager**, reporting to the Vice President of Global Payroll. The Regional HR Payroll&Operations Manager will be responsible for the successful execution of HR and Payroll Operational processes and activities for Spain, Portugal, Italy and France. The professional will be Responsible for setting priorities for the payroll team and to ensure that all established service levels are maintained for FMC employees. Collaborate with business partners, Finance and internal HR colleagues to continually improve the operations and efficiency of the department. Create a culture of continuous improvement and operational excellence, ensuring that core HR processes are delivered efficiently, consistently and compliantly - ensuring excellent value for money and a great employee experience. The position includes an Italian permanent contract, will be based in in northern Italy, will work remotely with the request to come to the offices in Palazzo Pignano (CR) few days per month and may require up to 40% yearly travel, including domestic and international. **TASKS & RESPONSIBILITIES** Strategic Duties - Build and maintain relationships with local business leadership and support functions to ensure collaboration between teams for maximum efficiency - Work collaboratively and in partnership with other managers and leadership teams, to ensure that the transactional services are delivered in a connected way to give a seamless service to all customers - Management of Third Parties provider relationships (i.e. banks, payroll vendor, T&A vendor) - Maintain close collaboration and coordination with other Departments (Risk Prevention, Compensation, Finance, Labor Relations, etc.) in order to ensure good service and appropriate decision making. General Duties - Manage staff responsible for core HR and payroll processing activities required to prepare for and execute each payroll cycle. - Ensure established deadlines are met to deliver accurate and timely payrolls. - Work with Payroll Leadership team to establish operational goals and objectives, providing feedback on progress. - Resolve payroll issues escalated by company business partners. - Ensure that established policies and procedures are followed by the team members. - Assists in defining Payroll’s Standard Operating Procedures (SOPs), including documenting, implementing, and enforcing those SOPs. Leadership - Manage and supervise the staff under your responsibility: organize working methods/conditions, give work instructions, manage time and absences, manage conflicts, provide guidance and propose sanctions. - Leading the team under your responsibility: taking part in recruitment, annual development interviews, professional interviews, leading working groups, proposing career and salary development, etc.". - Coach, lead, and focus on staff development. Encourage team participation in developing and implementing enhancements to procedures and sharing ideas with others. Ensure team members are informed of best practices and processing efficiencies. Reporting/Metrics - Implement and effectively track SLA’s and key performance metrics that support continuous improvement of the service delivered utilizing existing technologies and processes - Report monthly updates to the business and HR leadership on the current team’s performance and potential risks Internal Controls/Audits & Procedural Documentation - Develop, document, implement, and comply with all defined internal controls. - Assist in responding to all internal and external audit reviews. - Ensure standard operating procedures (SOPs) fully developed and updated, as needed. Ensure each team member is appropriately trained and refreshed on recurring basis with any changes. - Follow and comply with all relevant FME policies, HR Compliance guidelines, manuals and SOPs. **REQUIREMENTS** - Master Degree in Humanistic, Legal, Economics, Political Sciences or Human Resources related studies - Minimum 7y of experience in Payroll roles in complex multinational companies - 2-3 years of experience in regional/multi-countries roles - Solid proficiency in English (C1). French or Spanish Knowledge would be a plus. **SOFT SKILLS** - Leadership - Change management - Flexibility - Effective communication - Stakeholders management