Community Support Specialist Ruby Labs

**About us**: **About the role**: We are looking for a **Billing Support Lead** to join **Ruby Labs**, ensuring smooth billing operations and exceptional support for both customers and internal teams. In this role, you will oversee billing inquiries, manage dispute resolution, and optimize processes to enhance efficiency and accuracy. **Key...

**About us**: **About the Role**: We're seeking a data-driven and experienced leader to oversee our performance-focused creative advertising pipeline across various products. This role will spearhead strategy, manage creative producers, and drive the continuous production of high-converting ad materials for our subscription-based...

**About us**: **About the role**: Ruby Labs seeks a Head of Product & Growth Manager to drive product value and revenue optimization. You'll be directly responsible for key metrics including retention, ARPU/ARPPU, and overall product performance. This role offers full autonomy in product strategy with clear KPIs: improving user retention, maximizing revenue...

**About us**: **About the role**: We're looking for a payment operations wizard who can help us scale our rapidly growing business while keeping risk under control. You'll be the bridge between our risk management and commercial teams, crafting strategies that balance growth with security. If you get excited about optimizing payment flows, crushing fraud...

**About us**: **About the role**: As a Billing Support Associate at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...

**About us**: **About the role**: As a Billing Support Associate at our company, you will be integral to our efforts in managing and mitigating fraud-related risks. You will focus on responding to early fraud alerts, handling disputes, managing chargeback cases, and ensuring compliance with company policies. Your work will be essential in preventing...

**About us**: **Role**: We are creating a new product in the PropTech category, specifically an FTMO-style funded trading platform. We are looking for a Managing Director who can take care of day-to-day operations, execution, and building a world-class team. The platform will offer traders the opportunity to trade with company capital after passing...

**About us**: **About the role**: We are looking for an **International Tax Compliance Manager (Internal Auditor)** to join Ruby Labs team and lead global tax compliance across multiple jurisdictions. This role plays a key part in ensuring tax efficiency, managing internal audits, and maintaining accurate documentation for all intra-company and external...

**About us**: **About the role**: We are looking for an ambitious, experienced, and results-oriented Head of Product & Growth at one of Ruby Labs fastest-growing portfolio companies in the astrology category. In this role, you will be in charge of product development, growth, strategy, feature prioritization, performance marketing, and driving enhancements...

**About us**: **Role**: We are establishing a new B2B Online Reputation Management (ORM) company and seeking a Managing Director to oversee its operations. Over the past few years, we have developed strong relationships with providers who can enhance reputation across multiple platforms. We are now confident in our ability to deliver high-quality ORM...