Customer Service Specialist

2 settimane fa

Piombino Dese, Italia Stevanato Group A tempo pieno

They will have the **following responsibilities**:

- Elaborates sales order fulfilment management, tracks and monitors the related documents, commercial offers and contracts
- Manages the operative process of the sales orders
- ** Manages** and **supports** **customer relationships** from the Headquarters (contracts, reports Meeting minutes, meeting follow-ups etc.)
- Helps in **organizing visits / audits** at the Headquarters
- ** Supports the management of the sales forecast** for his/her assigned area
- Works with Account Managers to **guarantee customer satisfaction**

**Qualifications**
- Education: BA Degree in Modern Languages, Foreign Trading, Economy
- Experience: 1/2 years of experience in a similar role
- Languages: Outstanding fluency in English, **fluency in French is considered a plus**:

- Experience using Miscrosoft Office suite

**Complete the profile**:

- Attention to detail
- Good negotiation skills
- Team work

**About Us**

At the heart of the Stevanato Group’s vision is the desire to **develop innovative solutions** to solve complex problems for **our customers** across the** pharmaceutical industry** providing them **products, processes and services** that guarantee the integrity of parenteral drugs in a way that is far superior to anything that has been achieved before.

With a worldwide presence, Stevanato Group employs **more than 4,000 people** who share this **commitment towards customer satisfaction and patient well-being.**

Joining Stevanato Group you become part of a group of highly **dedicated people** who pursues its **business goals** driven by an e**thical and transparent mindset, fostering innovation.

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