Director of Housekeeping

19 ore fa

Firenze, Italia Collegio alla Querce A tempo pieno

**Company Description**
Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.

Lead our housekeeping operations with excellence and precision. Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives.
- Strong leadership and communication skills with the ability to motivate and guide a diverse team.
- Align with the Director of Rooms to maximize hotel operations.
- Foster an environment that ensures consistency and a high level of guest satisfaction.
- Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
- Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.

**Qualifications**
- Minimum of three to five years of Housekeeping leadership experience in a luxury hotel brand
- Working knowledge of hospitality departments: Housekeeping, Guest Services, Engineering, Laundry, and Residential Services.
- Fluency in Italian and English required
- Proficient in utilizing technology and systems to enhance housekeeping procedures and aptitude for working with multiple computer systems.
- Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
- Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.

**Additional Information

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