Omnichannel Customer Experience Internship

2 giorni fa

Padova, Italia IKEA A tempo pieno

Who you are

Do you like the IKEA world and would you like to join it? IKEA is much more than a home furnishing store We are constantly looking for new talents who want to be part of the IKEA team and contribute to our vision to create a better everyday life for the many people. We want to get in touch with curious, dynamic people who share our values. We are looking for real innovation pioneers

WHO ARE YOU?

For our Padua’s Store we are looking for talents who want to undertake a training and development path in the context of Omnichannel CX.
- You have a Degree / Master in Digital Innovation, Marketing Strategy or similar.
- You are interested about the Home Furnishing business
- Are you a cheerful and outgoing person that have an entrepreneur spirit and believes in our corporate mission of creating a better everyday life for the many people?
- Are you ready to undertake a journey in a multinational context and in a dynamic, fluid, structured and constantly changing environment?

What you'll be doing day to day

Through this internship and a training project focused on Omnichannel Customer Experience, you will become part of our team. Your main task will be to encourage customers to meet IKEA also in a digital way. Guided by your company’s tutor and together with your team you will be able to:

- Be an ambassador of digital change within IKEA
- Meet the customer, understanding their needs and promoting a smooth and simple shopping experience across all channels
- Execute an impact communication strategy that helps the consumer to recognize the different IKEA contact points
- Implement the digital systems available by fully exploiting their potential so that they become indispensable tools for customers and co-workers
- Monitor and analyze the trend of connected KPIs

NOTE

Site: IKEA Padova, Via S. Fraccalanza, 1, 35129 Padova (PD)

Duration: 6 months, 40 hours per week. At the end of the internship a possible direct placement in the company will be evaluated.

Reimbursement of expenses: 600 €

Benefit: free canteen service during working hours.

Our team within Ikea

At IKEA, we build and maintain lasting relationships with new and existing customers in a multi-channel retail environment. We are a diverse team working together to ensure a positive and joyful experience for all visitors and customers.

  • Addetto/a Customer Experience

    2 giorni fa

    Padova, Italia Superauto S.p.A A tempo pieno

    SUPERAUTO S.P.A. per potenziamento Organico Ricerca: Addetto/a Customer Experience Si inserirà nel team marketing e comunicazione per implementare strategie e dare supporto all’organizzazione. Molteplici saranno le attività oggetto della mansione, dalla gestione del Cliente da remoto all’accoglienza, dall’implementazione di attività legate alla...

  • Customer Experience Manager

    2 settimane fa

    Padova, Italia EHR Italy A tempo pieno

    Per importante concessionaria di prestigioso brand conosciuto a livello mondiale, stiamo ricercando un/una **CUSTOMER EXPERIENCE MANAGER **per le varie sedi aziendali che verrà ubicato/a nella sede di Padova e si occuperà anche dell'accoglienza e gestione della clientela. In questo ruolo vediamo una persona spigliata, ambiziosa e proattiva, con forti...

  • Booking Travel Assistant Internship in Padua

    2 giorni fa

    Padova, Italia Up level Scuola di Management A tempo pieno

    **Padua** Travel agency with thirty years of experience offers an internship opportunity as a Booking Travel Assistant in Padua. - Managing flight bookings, including selecting the best fares and routes for clients - Coordinating hotel reservations - Handling cruise bookings, with particular attention to itineraries and onboard activities - Organizing and...

  • Retail Sales Specialist: Elevate Customer Experience

    2 giorni fa

    Padova, Italia Jr Italy A tempo pieno

    An established industry player is seeking a motivated sales associate to join their dynamic team.This role involves maximizing sales, developing strong client relationships, and providing exceptional customer service.The ideal candidate will have at least three years of experience in retail or the service industry and possess excellent communication...

  • Retail Sales Specialist: Elevate Customer Experience

    3 giorni fa

    Padova, Italia JR Italy A tempo pieno

    An established industry player is seeking a motivated sales associate to join their dynamic team. This role involves maximizing sales, developing strong client relationships, and providing exceptional customer service. The ideal candidate will have at least three years of experience in retail or the service industry and possess excellent communication...

  • Italian-Speaking Customer Expert

    3 settimane fa

    padova, Italia EU Best Jobs A tempo pieno

    What you will doDeliver exceptional customer service.Perform troubleshooting.Call collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in every interaction whether written or verbal.Manage customers and support them with a premium experience.Collaborate with...

  • Assistant Store Manager

    5 giorni fa

    Padova, Italia Golden Goose Group A tempo pieno

    A luxury retail brand in Padua is seeking an Assistant Manager to support the Store Manager in achieving sales goals and maximizing customer experience. This role involves collaborating on strategies, enhancing customer satisfaction, and managing operational tasks. Ideal candidates will have a sales background in retail, fluency in Italian and English,...

  • Assistant Store Manager

    4 settimane fa

    Padova, Italia Golden Goose Group A tempo pieno

    A luxury retail brand in Padua is seeking an Assistant Manager to support the Store Manager in achieving sales goals and maximizing customer experience. This role involves collaborating on strategies, enhancing customer satisfaction, and managing operational tasks. Ideal candidates will have a sales background in retail, fluency in Italian and English,...

  • Assistant Store Manager

    2 giorni fa

    Padova, Italia Golden Goose Group A tempo pieno

    A luxury retail brand in Padua is seeking an Assistant Manager to support the Store Manager in achieving sales goals and maximizing customer experience. This role involves collaborating on strategies, enhancing customer satisfaction, and managing operational tasks. Ideal candidates will have a sales background in retail, fluency in Italian and English,...

  • Customer Experience Specialist PADOVA

    3 settimane fa

    padova, Italia Adecco Italia A tempo pieno

    Adecco per uno dei principali operatori internazionali nel settore del gioco regolamentato ed è attualmente attivo in Italia, Marocco e Turchia, con un'offerta che comprende lotterie, scommesse, giochi online e apparecchi da intrattenimento, ricerca: Customer experience specialist per il canale online La persona scelta dovrà: - presidiare i punti vendita...