Sales Executive

**IHC - Italian Hospitality Collection S.p.A.** is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure**.**

The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties:

- **Chia Laguna Resort, Sardinia**
- the 5* **Baia di Chia Resort Sardinia**, part of the Curio Collection by Hilton
- the 5* luxury **Hotel Laguna**, which will welcome its guests in 2022 under the sign of Conrad Hotels & Resorts
- the **Chia Laguna** - Hotel Village
- **Grotta Giusti Thermal & Spa Resort, Tuscany -**the largest underground thermal cave in Europe. A 5* part of the Marriott portfolio with the Autograph Collection Hotels brand.
- **Fonteverde Lifestyle & Thermal Spa Retreat, Tuscany -**one of the most important destinations in Tuscany and is a member of the Leading Hotels of the World.
- **Bagni di Pisa Palace Thermal & Spa, Tuscany -**historic spa with natural warm waters, a member of the Leading Hotels of the World.
- **Le Massif Hotel & Lodge, Valle D’Aosta -**ski resort with a distinct chalet atmosphere in its design. Affiliated with The Leading Hotels of the World.

**OBJECTIVE OF THE ROLE**

We are seeking a Sales Agent, **dynamic** and **results-oriented** professional who **excels in both B2B and B2C environments**. With a strong ability to build and maintain relationships with key stakeholders and keen **understanding of seasonal market dynamics.**

**Location**: The role is closely connected to the sales activities of **Le Massif Hotel&Lodge**, although the employee **will be based at the central offices in Milan.** Therefore, he/she must be **available to travel for trade fairs and client meetings** (both in Italy and abroad), and to ensure presence at the hotel(s) whenever required.

**RESPONSABILITIES**
- he has to acquire new clients and manage relationships with existing ones, promoting and selling the company's products or services;
- He/she has to achieve and exceed sales targets, contributing to the organization's growth and success;
- He/She has to adapt sales strategies according to seasonal demands, targeting appropriate B2B clients based on the season being promoted.
- He/She must be able to promote and acquire clients for other properties within the group, including city hotels, seaside resorts, and thermal facilities, adapting their approach to different market segments.

**CORE JOB RESPONSABILTIES AND DUTIES**
- To **identify and qualify new potential clients** through prospecting activities such as cold calling, networking events, and market research;
- To target and develop **relationships with MICE organizers**, wellness retreat planners, sports tourism operators, and sustainable travel specialists.
- To **maintain and develop strong relationships** with existing **clients,** understanding their needs and offering tailored solutions;
- To **prepare and present commercial offers**, conduct **product demonstrations**, and **negotiate contracts to close sales**;
- To work closely with marketing and customer service teams to **ensure a consistent and satisfactory client experience**;
- To **utilize CRM systems** to track sales activities, update client information, and provide performance reports;
- To stay **informed about market trends**, competitor activities, and product innovations to effectively position the company in the market.

**PERSONALITY AND SKILLS**
- **Effective Communicator**: able to convey information clearly and persuasively to clients and colleagues;
- **Client-Centric**: skilled in understanding and addressing client needs, fostering trust-based relationships;
- **Independent and Proactive**: capable of working autonomously and taking initiative to achieve set goals;
- **Negotiation Skills**: aptitude for negotiating terms and conditions to secure advantageous deals;
- **Organized and Efficient**: proficient in managing time and priorities, demonstrating excellent organizational skills;
- **Adaptable**: flexible and resilient, able to adjust to dynamic and continuously evolving work environments.
- **Brand Ambassador**:committed to upholding the values and philosophy of the brand in all interactions and communications.
**Report**:hierarchically to the property General Manager and functionally to the relevant roles at HQs.

**Requirements**:
Listed below are the mandatory requirements recognized as minimum level to be short listed for this role.
- To have **at least 2 years of experience in sales roles**, preferably in the **tourism or hospitality sector**;
- To be fluent in Italian and English; knowledge of French or German is considered a plus;
- To have advanced knowledge of Microsoft Office (particularly PowerPoint);
- To be av