Studio Production Coordinator

STUDIO PRODUCTION COORDINATOR

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns.

We have 9 distributions centres and 11 Customer Care centres who work with in 11 different languages and are available 24/7, 365 days a year.

Operations are now seeking a talented Studio Production Coordinator to join the Studio Production team. Some of the essentials for you to know are

Location: our Studio in Landriano (PV)

Department Size: 4 (Approx.)

Reporting into: Head of Studio Production

Besides a competitive salary, we can offer you:

- Performance bonus schemes dependant on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

- Provide support to the Studio Production Manager, Team Managers and Team Leaders.
- Ensure smooth movement of samples through the Studio Production teams, with respect to deadlines, quality and accuracy.
- Produce realistic weekly and daily studio schedules to meet upload capacity, including special projects.
- Track and monitor workflow on a daily basis.
- Manage additions and removals from uploads.
- Ensure a strong model pool, and be involved in casting and sourcing of models.
- Work with all Studio teams to ensure all upload deadlines are met.
- Communicate workflow statuses and concerns to the wider studio teams.
- Liaise closely with Retail, Buying & Personal Shopping teams for all business channels.
- Monitor re-shoots. Ensure items that need reshooting are available for the relevant studio team(s). Ensuring they are done promptly and efficiently.
- Assist Team Managers in coordinating resource for special projects.
- Ensure the Studio teams work effectively and adhere to the NET-A-PORTER GROUP business goals.
- Manage inter departmental expectations and continually improve the creative workflow to ensure the Studio is the most efficient in the industry.
- Be a source of knowledge who is able to represent the Studio in both inter-departmental and external meetings.
- Ensuring the entire Studio is meeting daily targets, and problem solving when there is a blocker to this.

The type of person we are looking for:

- Proven studio coordination experience in an e-commerce studio or similar.
- Good knowledge of Microsoft Office including, Word, Excel and Outlook.
- Ability to work well under pressure.
- Ability to multi task and troubleshoot.
- Strong communication & problem solving skills.
- Good numerical ability.
- Organised and quick thinking.
- Team Player attitude.
- Solutions focused attitude and outlook.
- Friendly and approachable character
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Experience Level: Entry level

Workplace Type: On-site