IT Support
2 settimane fa
**Entra in Everience Italia**
Siamo una realtà giovane e in continua evoluzione, nata per offrire servizi e consulenza IT di alta qualità. Grazie al nostro impegno, oggi siamo parte del gruppo europeo Helpline, leader nella trasformazione digitale
Con oltre 100 dipendenti e tanti collaboratori esterni in Italia, siamo pronti a crescere ancora più velocemente nei prossimi anni Offriamo soluzioni IT innovative a oltre 50 aziende, sia in Italia che all’estero. La nostra forza? Un ambiente dinamico e flessibile, dove puntiamo sulla qualità e sul lavoro di squadra
**Chi stiamo cercando?**
- Un _**IT Support**_che si occuperà di supportare gli utenti on-site per un noto cliente che opera nel settore bancario._
**Requisiti Tecnici Richiesti**:
- _Piattaforme di Ticketing: Esperienza con ServiceNow, Jira, Remedy, SAP_
- _Sistemi Operativi: Conoscenza approfondita di Windows e iOS_
- _Gestione Attività: Pianificazione e gestione delle attività secondo priorità e SLA_
- _Active Directory: Gestione delle utenze (reset password, creazione e gestione gruppi)_
- _Office 365: Installazione, troubleshooting e gestione del tenant_
- _Networking: Competenze di base e capacità di troubleshooting di rete, conoscenza dei principali protocolli di rete_
- _MDM: Utilizzo delle console di Mobile Device Management_
- _Troubleshooting software_
**Esperienza richiesta nel ruolo**:6 mesi - 1 anno
**Modalità di lavoro**: full on-site in centro a Reggio Emilia, dal lunedi al venerdì.
- Si offre un contratto di apprendistato della durata di 36 mesi con concrete prospettive di assunzione a tempo indeterminato. _
Contratto di lavoro: Tempo indeterminato, Apprendistato
Benefit:
- Buoni pasto
-
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