Global Product Manager

**Company Description**
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our **99,600 employees operate a network of 2,600 offices and laboratories,** working together to enable a better, safer and more interconnected world.

Embark on a dynamic career as a Global Product Manager, overseeing the FSSC/ISO22000 product globally, where your mission will be to uphold the highest standards, foster effective communication, and drive unparalleled service delivery across the network.
**Job Description** Role Purpose**: Oversee global management of FSSC/ISO22000 product, ensuring standard integrity and smooth operations from proposal to delivery. Align product delivery with external KPIs and internal standards, implementing measures for professional service.

**Main Responsibilities**:

- Ensure global product delivery meets external KPIs and customer satisfaction targets.
- Act as key liaison with standard owner, representing the company at key meetings.
- Manage global accreditations, lead annual audits, and implement corrective actions for continuous improvement.
- Oversee technical review, certification decisions, and PWS approvals. Facilitate training for network consistency.
- Manage auditor approval process, ensuring criteria adherence and skill maintenance. Advise on additional training.
- Maintain system for auditor calibration, conducting witness audits as needed.
- Maintain professional, clear, and timely dialogue with the network. Assert authority for consistent standards.
- Communicate upcoming changes, revisions, and updates promptly.
- Collaborate with Global Food Certification Manager, offering product-specific support.
- Assist sales and commercial team with product-specific client requests for growth opportunities.
- Demonstrate willingness to travel as needed.

**General Responsibilities**:

- Adhere to Company’s Code of Integrity & Professional Conduct.
- Prioritize safety in line with policies and procedures.

**Qualifications**
- Bring a customer-focused approach with sharp business acumen.
- Radiate positivity, paired with pragmatism, analytical prowess, and a persuasive yet tactful demeanor.
- Drive and influence behavioral change with ease.
- Showcase strong presentation skills and navigate interactions seamlessly across all organizational levels.
- Excel in MS Office skills (Word, Excel, Teams, PPT, etc).
- Possess detailed knowledge of FSSC/ISO22000 standard.
- Juggle multiple tasks effortlessly with strong organizational skills.
- Master strong verbal and written communication skills.
- Fluent in English.

**Desirable Skills & Competencies**:

- Hold a lead auditor level qualification in the specific product.
- Showcase people management and experience with remote teams.
- Demonstrate extensive audit experience, including commercial proposal preparation.
- Take responsibility for maintaining accreditation against ISO 17021.
- Boast work experience within a large multinational company and adeptly manage communication within a vast network.

Are you ready to spearhead global excellence in food certification? Join us on this exciting journey
**Additional Information** Why SGS?**
- Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
- Flexible schedule and remote work model.
- SGS university and Campus for continuos learning options.
- Multinational environment where you will work with colleagues from multiple continents.
- Benefits platform.