Roving Process Monitoring Officer

DEADLINE FOR APPLICATIONS

31 January 2025-23:59-GMT+01:00 Central European Time (Rome)

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:
WHY JOIN WFP?- WFP is a 2020 Nobel Peace Prize Laureate.- WFP offers a highly inclusive, diverse, and multicultural working environment.- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Roving Process Monitoring Officer
TYPE OF CONTRACT: Regular Consultant (CST I)
UNIT/DIVISION: APP-MF (Field Monitoring)
DUTY STATION (City, Country): Remote working with minimum 50% of travel
DURATION: 11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Assisting more than 100 million people in over 80 countries each year, the World Food Programme (WFP) is the leading humanitarian food security organisation - saving and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience. To achieve its mandate, WFP must ensure that it reaches the right people and that it manages its relationship with those individuals and their communities in a responsible, accountable, and effective manner.

The Analysis, Planning, and Performance (APP) Division is instrumental in advancing WFP’s Zero Hunger mandate by placing high-quality evidence at the core of strategic and operational decision-making, resource mobilization, and accountability. This approach ensures that operations are not only efficient and cost-effective but also transparent and responsive to the needs of beneficiaries. APP works to ensure that decision-making within WFP is grounded in credible,
relevant, and timely data. This is achieved through a structured approach that spans the full programme lifecycle, from conducting initial assessments that inform programme design to monitoring
outcomes for ongoing projects. APP’s services provide critical support in data-driven decision-making, strategic resource mobilization, accountable prgramme management, and integrated
service delivery—ensures that APP not only meets its recurring responsibilities but also enhances the overall effectiveness and impact of WFP’s mission.
Utilizing evidence-based insights, APP plays a crucial role in demonstrating the impact and necessity of WFP's programmes to donors and stakeholders. By aligning closely with organizational priorities, APP informs WFP’s capacity to achieve Zero Hunger in the most efficient, effective, and accountable manner possible.
Within the APP division and Field monitoring unit, the Process Monitoring (PM) team works to define, develop and deliver guidance, tools, standards, and capabilities to support Country Offices
(COs) in implementing PM Issue Escalation Systems. In particular, the team focuses on:
1. Developing and maintaining PM guidance, tools and templates in support of the operationalization
of PM issue escalation standards throughout the organization.
2. Supporting in-person or remote missions to set up robust PM escalation systems that efficiently
prioritize, escalate and track issues for corrective action and resolution.
3. Monitoring and reporting on adoption and use of PM escalation systems at the corporate level.
4. Systematizing the collection, management, mixed-method analysis and presentation of PM data with
a focus on utilization to inform decision-making and achieve improved people-centred programming
and efficiency of WFP’s operations.
5. Supporting the development, implementation, and maintenance of a digital solution to support the
intake, actioning and resolution of PM issues.

6. Onboarding COs to the PM issue escalation digital solution to ensure harmonization of
information and technical support.
7. Within the global assurance project, provide technical support in strengthening high-risk CO’s PM issue escalation systems