High-end Client Engagement

3 giorni fa

Roma, Italia Bulgari A tempo pieno

Posizione

Within the **Global High Jewelry & High-End Watches (High-End) team**, based in **Rome**, we are searching for a High-End Client Engagement & Experience intern.

Reporting to the **High-End Client Development Director**, this role has the aim to support the creation and implementation of innovative client experiences and engagement strategies, focusing on HNWI (High-Net-Worth Individuals) and VICs (Very Important Clients), ensuring excellence in planning unique Client Journeys and relationship-building activities.

Responsabilità del lavoro

**Key Accountabilities**:

- Assist in analyzing client data to support tailored engagement strategies.
- Support targeting strategies for client experiences, including proposing client lists in collaboration with markets and consolidating client profiles (qualitative and quantitative data).
- Contribute to the planning and coordination of exclusive high-end client experiences.
- Refine and improve the Toolkit and update semester calendar to ensure client activations at key moments and locations.
- Collaborate on the development of gifting programs for high-value clients.
- Help identify and leverage client development opportunities to delight clients.
- Oversee the annual targets of the Client Journey plan (by market) and follow up with those who have not updated their activations.
- Assist in tracking budgets and managing suppliers for client-related activities.
- Monitor competitors’ activities related to client experiences and provide insights to enhance strategies.

Profilo

**Qualifications / Professional Capabilities**:

- University degree in Business Management or a related field; study experience abroad will be considered a plus.
- Good relational and communication skills.
- Strong attention to detail, accuracy, and analytical skills.
- Fluency in Italian and English; other languages are an advantage.

**Personal Competencies**:

- Client-focused mindset with a collaborative and solution-oriented attitude.
- Cultural sensitivity.
- Business awareness.
- Planning and organization.
- Adaptability and eagerness to learn.
- JOB NUMBER***

**BULG08752**:

- COUNTRY / REGION***

**Italy**:

- CITY***

**ROME**:

- CONTRACT TYPE***

**Temporary**:

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