Processes & Tools Specialist

**Would you like to be part of a team delivering world class service to our customers?**

**Would you love to design the future of energy products?**

**Join our successful team**

Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.

**Take ownership to ensure delivery targets**

You will be responsible for supporting the management of the GTE ITO Processes & Tools lifecycle and related programs also ensuring that the GTE ITO organization has the right systems and data to work in a leaner, faster and smarter way. In this role you will report directly to the GTE ITO Operational Excellence & Digitalization Leader and you will be responsible for:

- Being an analytics translator to accelerate our digital evolution journey also fostering a culture of collaboration and innovation within the team and across the organization.
- Liaising with internal and other functional teams to gather requirements while ensuring alignment with business needs and harmonization with overall strategy.
- Guiding the business process management (BPM) tool design and enhancements identifications in alignment with Users needs and focusing also on UI/UX expectations.
- Being a catalyst to identify opportunities for improving processes and tools performances also leveraging Artificial Intelligence (A.I.).
- Working with the team and functions, including Digital Technology and A.I., to support data science experiments, data analyses, business cases preparation and initiatives implementation.
- Developing BPM tool mock-up, proof-of-concepts and minimum viable products (MVP) to accelerate insight generation for go/no-go decisions.
- Drafting functional documentation.
- Working with the team and involved functions, including Digital Technology and A.I., to design and implement BPM tool solutions.
- Develop BPM tool prototype and solutions based on available tech stack (e.g.: Microsoft 365 PowerApps/Power Automate/PowerBI).
- Supporting orchestration of Users acceptance tests (UAT) and training plans.
- Handling systems requiring thorough technical knowledge and managing their data.
- Supporting the administration of ITO specific tools and driving Users adoption.
- Designing and implementing visualizations to communicate processes performances and program status in in a clear and concise manner.
- Staying up to date with the latest trends and techniques in data science and artificial intelligence.

**Fuel your passion**

To be successful in this role you will have:

- Bachelor's degree in Management Engineering, Computer science or a related field.
- Solid background on Digital Technology and Artificial Intelligence.
- Analytical, process improvement and program management skills.
- Advanced knowledge of Microsoft 365 (e.g.: PowerApps, Power Automate, PowerBI)
- Advanced knowledge of machine learning algorithms, deep learning and programming languages.
- Strong communication skills within a cross-functional environment.
- Strong promoter of the collaboration and cultural change.
- Fluent in English and Italian.
- Ability to influence others and lead small teams.
- Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously.
- Effective problem identification and solution skills.
- Proven analytical and organizational ability.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers world