Quality Assurance and Continuous Improvement Manager

2 settimane fa


Seriate, Italia Serioplast A tempo pieno

The Quality Assurance and Continuous Improvement Manager reports to the Quality Director. The purpose of this position is to develop quality and hygiene standards and to guarantee compliance with the group’s integrated system and regulatory framework, leading continuous improvement projects, in accordance with company standards and procedures.

**Main Tasks and Responsibilities**:

- Supervises, coordinates, and supports the Quality Assurance and Continuous Improvement Team, managing priorities, eliminating bottlenecks and addressing critical issues
- Coordinates the implementation of procedures and standards according to the company strategy
- Identifies critical areas in quality processes and procedures, proposing and implementing improvements.
- Collaborates with the other departments to build and maintain a unique and integrated system of standards and procedures according to the company strategy
- Coordinates and supports the Quality Managers and teams globally providing training on quality assurance and continuous improvement aspects
- Offers advice and support on quality assurance and continuous improvement aspects to all internal stakeholders globally and locally
- Is responsible for monitoring the Plants quality performance and evaluates it through internal audits
- Proposes the introduction of tools and solutions to improve Plants quality performance, by ensuring knowledge sharing on troubleshooting and corrective actions within the Group.
- Supports and drives to the Global Continuous Improvement team in the opening of new departmental or interdepartmental projects to improve quality processes and procedures.
- Acts as a point of contact for the internal, and external stakeholder on the regulatory aspects.

**Technical Skills**:

- Excellent knowledge of ISO standards
- Good knowledge of plastic molding technologies (EBM and/or SBM and/or IM)
- Good knowledge of lean manufacturing processes
- Good knowledge of Statistical Process Control and statistical analysis
- Good project management skills
- Excellent knowledge of English

**Personal Skills**:

- Accountability. Accept responsibility for your actions. Be accountable for your results. Take ownership of your mistakes.
- Problem solving. Be analytic. Be frugal and avoid sophistication to get the job done without compromising on quality.
- Be resilient and put passion in what you do. Patience, tenacity and hard work allow you to reach your goals and positively respond to challenges. Never give up.
- Team Play. Build trust in your relationships and contribute to making the work environment positive and stable.
- Leadership. Spend your time and energy to ensure members of your team understand the importance of their work. Develop your team to reach greater and bigger goals and create our future leaders.

**Education and Experience**:

- Minimum 5 years’ experience in the Quality Assurance department of an FMCG multinational company



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