Sales Force Effectiveness Analyst

1 settimana fa

Milano, Italia IQVIA A tempo pieno

**Sales Force Effectiveness Analyst
In this role you will provide support for sales force operations initiatives through effective communication, training, technology process improvement and data analysis.

**Essential Functions**
- Support and coordinate both short and long term planning initiatives to improve ability of organization to plan ahead and operate efficiently and effectively
- Develop sales/customer communications, processes (including sales, training, and databases), technologies, and data analysis
- Work with colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance, and internal and external customer related information.
- Conduct verbal and/or written follow-up with internal colleagues regarding the information provided by this department
- Responsible for ensuring up-to-the minute accurate sales and/or quantitative information is captured in the appropriate database or tracking sheet
- Participate and may lead in the development of department procedures and processes
- Assist in the development and implementation of training initiatives for organization
- Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
- Attend and participate in team teleconferences and meetings as necessary
- Perform quality control edits on all documents before issue to our internal or external customers
- Perform all other duties as assigned

**Qualifications**
- Other Degree in Business Management or other related discipline
- 3 years related experience or equivalent combination of education, training and experience
- Ability to be self-directed, prioritize opportunities and perform multiple tasks
- Ability to maintain demanding timelines
- Possess strong organizational skills and attention to detail.
- Possess strong communication skills, both verbal and written.
- Ability to establish and maintain effective working relationships with co-workers, managers and customers
- Strong computer skills (Microsoft Office, database knowledge, Internet, etc.)
- Knowledge of Salesforce (CRM)

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