Customer Service Employee

**CUSTOMER SERVICE EMPLOYEE**

**You know PPG**
PPG has been a global leader in paints, coatings, and specialty materials for over 135 years. With operations in more than 70 countries, we're committed to innovation, sustainability, and creating vibrant communities.

**Responsabilità & Attività**:

- Gestione e inserimento degli ordini tramite apposito gestionale SAP;
- Gestione e controllo Customer Master Data - verifica e applicazione della procedura Export Compliace;
- Gestione e inserimento delle segnalazioni di tipo Commerciale e Logistico;
- Monitoraggio degli ordini, verifica e controllo delle condizioni di vendita;
- Assistenza telefonica relativamente allo stato degli ordini e delle spedizioni;
- Gestione delle attività di back office commerciale;
- Emissione documenti contabili - Fatturazione attiva;
- Collaborazione e ccordinamento con altri dipartimenti aziendali (Credit Control - Supply Chain - Marketing).

**Requisiti & Competenze**:

- Diploma ad indirizzo tecnico;
- Conoscenza gestionale SAP Modulo SD;
- Conoscenza CRM Client Link;
- Buona conoscenza dei sistemi operativi Windows;
- Buona conoscenza Lingua Inglese.

**Fattori di successo**:

- Ottima comunicazione verbale e scritta;
- Ascoltare e Interpretare le prospettive del cliente;
- Costruire fiducia e rispetto;
- Promuovere il lavoro di squadra;
- Gestione dello stress e autocontrollo;
- Essere orientati alle esigenze del cliente;
- Attitudine a risolvere i problemi;
- Condivisione delle informazioni;
- Prestare attenzione ai dettagli.

**Why PPG?**
- Inclusive and diverse work environment.
- Opportunities for professional growth and development in an international setting.
- Competitive salary and comprehensive benefits package.

Our Commitment to Diversity
At PPG, we believe in the power of diversity. We're committed to creating an inclusive environment where all employees can thrive, regardless of their background, identity, or experience.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs.

Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees.
Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Sede:
Cavallirio (NO)

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.

Benefits will be discussed with you by your recruiter during the hiring process.