Administrative Support Assistant

**Duties**:

- Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability.
- Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment.
- Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit.
- Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures.
- Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals.
- Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management.

**Requirements**:
**Conditions of Employment**:

- Direct Deposit and Social Security Card is required
- Meet qualification/eligibility/background requirements for this position
- A one year probationary period may be required
- Ability to work occasional Saturdays for special events
- Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment
- Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
- Federal agencies will request information regarding the COVID-19 vaccination status of applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

**Qualifications**:
**Minimum Qualifications**:

- Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position.
- Basic computer skills to include proficiency in Microsoft Suite or equivalent.
- Experience in using a point of sales software.
- Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
- Typing proficiency - 40WPM.

**Best Qualified Criteria**:

- Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

ADDITIONAL DUTIES/CONDITIONS OF EMPLOYMENT ARE OUTLINED IN PD #21889.**The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

**Education**:
This job does not have an education qualification requirement.

**Additional information**:
**Area of Consideration**:

- Local commuting area is defined as Aviano, Italy surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse relocating to this installation

**Salary Information**:
Salary is pro-rated based on a 40 hour work week. Hourly salary is:

- NF-03 $15.25ph to $15.50ph ($31,827.00 to $32,349.00 Per Year)**Manual Applications**:
**Allowances, Incentives, and PCS Costs**:

- Allowances, differentials, or incentives will not be paid.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.

**Please check out our Applicant Information Kit**:
**Scheduling Information**:

- _Below defines theemployment category for this position:_**:

- Flexible/Intermittent **(00 guaranteed hours per week however may be scheduled to work between 0-40 hours per week based on mission needs)
- Work schedule to be determined after hire.

**Other**:

- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Employment Overseas provides a lot of additional benefits & entitlements, for information click here.
- Applicants must comply with the Exceptional Family Member Program, for information click here.
- Logistical support (i.e. ID card/Command sponsorship) is not provided for this employment opportunity.
- Benefits

Review our benefits

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

- NAF P