Intern Customer Order Specialist

2 giorni fa

Milano, Italia Signify A tempo pieno

We are Signify, the new company name of Philips Lighting, and we light up the world

We are the world leader in lighting for professionals, consumers and for the Internet of Things.

Our passion for sustainability makes us one of the top 10 greenest companies in the world.

See #SignifyLife through the eyes of our employees

Working as a **Commercial Operations** Intern at Signify is dynamic. We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.

We’re looking for a **Commercial Operations Intern** who’ll be responsible for managing activities related to master data with customers, communication with customers and several departments including sales, finance, transport, warehouse across countries.

You’ll be part of the Signify Italy Commercial Operations Team, and its responsibilities are connected with providing top notch support to external and internal customers, so strong customer orientation, patience and feeling comfortable with changes and challenges must be in your DNA.
**What you’ll do**
- Accept and validate Sales orders by checking references and validating relevant info
- Check product availability of order and prepare delivery proposal. Select proposed alternatives and update order status.
- Support the team to process delivery of orders
- Managing specials, combined shipment, missing or dead on arrival.
- Resolve any customer queries to ensure that customer orders are shipped on time
- Monthly reporting of order receipts, deliveries, sales and stock levels.
- Proactive problem-solving skills to identify root cause issues and create real problem-solving solutions.
**What you’ll need**
- Open minded, curious and innovative Mindset and an Alignment with our company values and aims
- Bachelor degree in operations or Associate degree in operations / Technology
- Analytical approach
- Strong Customer Orientation
- Speed & proactive mindset (Root cause analysis skills)
- Hard ability to communicate with impact, communications skills (oral and written)
- Knowledge of Systems like SAP, other ERP, are a plus
- High level of MS Excel and PowerPoint is also valued
- Fluent English speakers
**What you’ll get in return**
- We offer an internship experience in a multinational company (full time)
- Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
- This is not an ordinary internship - your ideas will be valued. In turn, you get to work with our team and customers
- Here’s a pool of knowledge here which will take you to the next level of growing and developing yourself.

This internship could lead to an at-will full-time position within Signify
**What we promise**
**We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.**
**#WeAreSignify #SignifyLife**
**Our process** are selected**
**1. **Send us your resume in English
**2. **Video/phone interview with our recruitment team
**3. **Video/ Phone interview with our hiring managers
**4. **Meet us in person
**5. **Embark on your Signify journey

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