Customer Order Specialist Internship

16 ore fa

Milano, Italia Signify A tempo pieno

Job Title

Customer Order Specialist Internship

**Job Description**:
We are Signify, the new company name of Philips Lighting, and we light up the world

We are the world leader in lighting for professionals, consumers and for the Internet of Things.

Our passion for sustainability makes us one of the top 10 greenest companies in the world.

See

SignifyLife

through the eyes of our employees

Working as a Commercial Operations Intern at Signify is dynamic. We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.

We’re looking for an Order Management Specialist Intern who’ll be responsible for managing activities related to master data with customers, communication with customers and several departments including sales, finance, transport, warehouse across countries.

You’ll be part of the Signify Italy Commercial Operations Team, and its responsibilities are connected with providing top notch support to external and internal customers, so strong customer orientation, patience and feeling comfortable with changes and challenges must be in your DNA.

What you’ll do
- Accept and validate Sales orders by checking references and validating relevant info
- Check product availability of order and prepare delivery proposal. Select proposed alternatives and update order status
- Support the team to process delivery of orders
- Manage logistics/administrative complaints
- Resolve any customer queries to ensure that customer orders are shipped on time
- Proactive problem-solving skills to identify root cause issues and create real problem-solving solutions;

What you’ll need
- Open minded, curious and innovative Mindset and an Alignment with our company values and aims
- Analytical approach
- Strong Customer Orientation
- Speed & proactive mindset (Root cause analysis skills)
- Hard ability to communicate with impact, communications skills (oral and written)
- Knowledge of SAP system is a must
- High level of MS Excel and PowerPoint is also valued
- Fluent English speaker;

What you’ll get in return

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

For more details watch here :

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