Service Strategic Planner

**Who are we?**

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

We are currently seeking a **Service Strategic Planner **to join our dynamic team in **Tognana, Italy**

The **Service **_Strategic Planner _**, reporting to the Senior Director Service Strategy and Portfolio, is dedicated to shaping Service business strategy direction, analysing market and business data and trends to inform business decisions and align goals to achieve business objectives. This role collaborates with global and regional service leadership and with the lines of business and functional teams to develop and implement plans materializing company’s strategy. Researches and monitors industry and competitive trends to identify emerging market opportunities and strategic areas of interest to support senior executives decisions.

The Service Strategic Planner develops plans for projects and ensures timely deliverables accomplishment. Manages Global Services interlock meetings cadence and Services planning integration into the overall company calendar providing visibility of the global function programs at company level.

**What kind of work will you be doing?**
- Support service strategy team with analysis, tools, models, and management cadence for selected areas of strategic growth. _
- Manage Global Service interlocks meetings cadence in the overall company executive calendar.
- Be the focal point and drive pro-active project cadence and “drumbeat” with a diverse set of stakeholders to ensure timely and successful outcomes.
- Conduct research analyses to examine competitive performance, market needs and trends and opportunities for growth.
- Support teams and business leaders in structuring business cases, customer segmentation, competitive analysis, value-based pricing, economic benchmarking, and service strategic performance analyses across business segments.
- Align processes, resources-planning and regional goals with overall strategy.
- Structure customer and market-segmentation, developing and working with market models, deriving insight from internal and external data sources.
- Provide support and insight to service business leaders with effective analysis, modeling, and business plans for programs and service development. Consult with stakeholders in the business, to uncover solutions to business challenges and opportunities through critical thinking and problem-solving skills, external benchmarking, and internal best practices.

**What will make you successful?**
- 4+ years of experience as internal strategic planning or business consulting function.
- Degree in business administration, Marketing, Finance, or related field; MBA preferred.
- Program management experience PC Tools Skills: Advanced proficiency in Microsoft Word, PowerPoint, and Excel. Smartsheet and Power BI experience preferred.

**_Core Competencies: _**
- _Strategic Thinking _: evaluating industry trends and business performance to define, compare and implement long-term strategies and models for continuous improvement and business growth.
- _Analytical Skills _: ability to structure effective insights from analyses and ensuring credible, actionable recommendations and implementation plans.
- _Communications skills _: ability to build relationships internally and externally and to effectively communicate and present plans and initiatives.