22a - 55 Fleet Operations Specialist (Customer

5 giorni fa

Milano, Italia Talent Tree Consulting S.r.l. A tempo pieno

**TALENT Tree, **società specializzata
** **nella ricerca e selezione di profili qualificati, ricerca
** **per
**Multinazionale Leader nel settore componentistica Automotive**:
**Fleet Operations Specialist**

**(Customer Service)**

La risorsa, inserita all’interno dell’area Fleet Operations, si occuperà della gestione dei processi relativi ai servizi per i clienti flotte lungo noleggio, corporate e autocarro.

In dettaglio, avrà le seguenti responsabilità:

- Helpdesk telefonico agli utenti sul portale dedicato e sull’autorizzazione all’erogazione dei servizi alle flotte lungo noleggio e flotte corporate;
- Controllo giornaliero degli ordini per le flotte corporate e relativa gestione;
- Gestione delle richieste e delle segnalazioni di disservizio;
- Gestione delle anagrafiche fornitori, clienti, prodotti del gruppo e prodotti competitor;
- Gestione delle condizioni contrattuali, prezzi, scontistiche e gestione delle scorte;
- Gestione dei contratti di servizio;
- Supporto al Fleet Operations Manager nell’elaborazione del forecast costi/ricavi e partecipazione alla riunione mensile con team Controlling e Sales Fleet.

**La risorsa ideale è in possesso dei seguenti requisiti**:

- **Titolo di studi**: Diploma e/o Laurea;
- **Esperienza professionale**:esperienza di 2-3 anni su ruoli di front e/o back-office, preferibilmente con previsto interfacciamento con la forza vendita;
- **Conoscenze informatiche**: buona conoscenza pacchetto Office (in particolare Excel); preferibile inoltre la conoscenza di SAP;
- **Conoscenze linguistiche**: buona conoscenza della lingua inglese, parlata e scritta (livello B2).

**Completano il profilo**:

- Buone capacità organizzative, relazionali e di negoziazione;
- Attitudine al lavoro in team, all’analisi dei dati e al problem solving;
- Proattività e versatilità.

**Sede di lavoro**: Milano

**Contratto**: Full Time, contratto iniziale: Tempo determinato 12 mesi

Gli interessati possono inviare il proprio curriculum corredato di autorizzazione al trattamento dei dati personali ai sensi del Regolamento Europeo 679/2016; Ai sensi della normativa vigente l'offerta di lavoro si intende rivolta a entrambi i sessi (L. 903/77).

**TALENT Tree Consulting S.r.l.**
**Aut. **Min. Def. e iscr. Albo Agenzie per il lavoro prot. n**° **39/0014625 del 07/11/2013

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