Cloud Solution Architect Microsoft O365/exchange

13 ore fa

Milano, Italia Microsoft A tempo pieno

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

**Responsibilities**:

- Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Exchange Solutions
- Identify resolutions to issues blocking customer success projects

**Qualifications**:
Required Qualifications
- Bachelor's degree in computer science, information technology, or related field, or equivalent work experience
- Solid experience in Exchange administration, preferably in a large-scale environment
- Ability to guide a customer from competitor solutions to O365 Exchange Online
- Multiyear experience in a customer-facing role in information technology (IT)
- Strong knowledge of Windows operating systems, Active Directory, Group Policy, and PowerShell scripting
- Excellent troubleshooting and problem-solving skills
- Fluency in both written and verbal English & Italian languages is required

Preferred Qualifications
- Familiarity with other Microsoft technologies, such as Sharepoint, Azure and Teams
- Certification in one or more of the following technologies preferred: Certification in one or more of the following technologies preferred: O365 fundamentals, Exchange or Sharepoint

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