Customer Service

Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you’re collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our diverse, hardworking, high-performing team.
Be part of a company that’s a trusted leader in breast cancer diagnostics and support products you can feel passionate about

Mammotome is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Customer Service & Tender Specialist at Mammotome has more areas of expertise, from general administration to customer service, letting the person develop a 360° administrative profile, becoming one of the main points of contact for the company in Italy.
You will be a part of the administration team and report to the General Manager Europe and you will be based at our office in Rome, with a Hybrid work solution.

If you look for a great opportunity and want to work for a company those goal is to help radiologists, surgeons and clinicians around the world make the breast cancer diagnostics process quicker, easier and better, please read on.

**In this role, you will have the opportunity to**:
**Perform Customer Service activities**: order management, data entry, logistics, credit notes, returns etc.

Prepare and process tenders documentation

**Cooperate with Sales department**: drafting and processing of contracts and specifications, general documentation, preparation of commercial analysis and reports

Provide administrative support to local Marketing activities for the organization and corporate participation in events, congresses, and professional education

Be responsible for administrative management of purchases and company office ( I-Buy requests, purchase invoices check, phone contracts, etc)

Manage the local Car Fleet (fines, orders, and renewals)

Ensure compliance and prepare products’ Research and Analysis when needed

**The essential requirements of the job include**:
University degree preferably in Economy, Business Administration, Law or related disciplines

Previous experience in customer service and administrative functions

Proficient Italian and fluent English

Outstanding organizational and communication skills

**It would be a plus if you also possess previous experience in**:
Processing Tenders documentation

**What we offer**:
Attractive salary and bonus system

Hybrid Work (2 days at the office and 3 home based)

Flexible working time models

Onboarding program with trainings

Independent work within a committed team

International development opportunities

At Mammotome we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Mammotome can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.