Global Account Director

1 giorno fa

Vimercate, Italia SAP A tempo pieno

**What we offer**

**ROLE DESCRIPTION**

The primary purpose of the Global Account Director (GAD) is to lead strategic customer engagement with a differentiated customer experience, grow SAP share of wallet through business development focused on co-innovation programs, big rocks, and value creation and drive industry-focused innovation and purpose-led initiatives that increase SAP’s relevance. The GAD will work on protecting the revenue base and growing overall customer revenues across on premise & cloud solutions and services. The GAD must build strong long term relationships, increase customer NPS over time and secure strategic references for SAP.

**EXPECTATIONS AND TASKS**
- Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance, Partners and Channels.
- Creation and execution of digital transformation, 3-5 year road mapping.
- Completes long-term business strategy planning and creates the SAP-enabling innovation agenda with the customer.
- Develops long term C-level relationships, creates and manages a strong joint SAP-customer governance model, and ensures that the SAP's assigned executive sponsor is appropriately engaged.
- Leads integrated account planning and ensures that SAP's footprint is expanded with involvement of all relevant Line of Business and strategic engagement with Partners.
- Influences and leads a virtual team of resources from various LoBs, functions and geographies
- Drives revenue growth across all SAP Line of Business throughout the customer lifecycle.
- Provides leadership around solution adoption and value realization.

**WORK EXPERIENCE**
- Senior account management and deep knowledge of the postal service, insurance or telco industries is a must.
- 15+ years of experience in sales of complex business software / IT solutions.
- Experience in lead role of a team selling environment.
- Partner and 3rd party engagement.

**EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES**
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
- Exceptional contractual and negotiation skills.
- Quality and Customer Focus.
- Managing Virtual Account Teams.
- Strong Communication skills, with ability to influence and build relationships.
- Italian Language: Native
- Business level English: Fluent
- Bachelor equivalent: yes

**LOCATION**: The position can be covered both in Rome and Vimercate (Milan area).

**We are SAP**

**Our inclusion promise**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:327661 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |

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