Strategic Global Alliances Director

2 giorni fa


Vimercate, Italia Genesys A tempo pieno

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, companies accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.MissionOwn and grow the Genesys business with Global System Integrators (GSIs) and the technology ecosystems of AWS, Salesforce, and ServiceNow across the region. Build deep, multi‑level alignment (sales, pre‑sales, delivery, executive) and drive awareness, enablement, pipeline, and bookings.What you’ll doPartner strategy & planning: Build and execute a joint business plan per partner (coverage model, targets, prioritized industries/use cases, enablement plan, and marketing calendar). Map stakeholders (sales, pre‑sales, practices, COEs, executive sponsors) and maintain multithreaded relationships.Awareness & enablement: Run playbooks and enablement paths (discovery, demo, competitive, deal registration, services packaging) for partner sales/SE/delivery teams. Orchestrate joint solution narratives: Genesys Cloud + (AWS / Salesforce Service Cloud / ServiceNow CSM & workflows).Go‑to‑market & pipeline creation: Launch vertical campaigns and ABM motions with partners (events, webinars, executive roundtables). Drive co‑sell motions (deal registration, opportunity mapping,



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