Sr. Associate, Screening Services

3 giorni fa

Provincia di Trieste FriuliVenezia Giulia, Italia ADCI - Karnataka A tempo pieno

1-3 years of Human Resources experience with minimum 1 year of relevant experience in Background checks/Screening Services.
- Bachelor’s Degree
- Able to coordinate with leadership for exceptions and approvals
- Knows how and when to escalate and understand the escalation metrics
- Exceptional communication skills, multi-tasking ability and organizational skills
- Computer operating and database management skills
- Good attention to detail and the ability to prioritize in a fast-paced environment, analytical and critical thinking skills
- Comfortable and able to provide feedback regarding the role and work volume
- Aptitude for working independently with excellent problem solving skills
- Strong Ownership, Bias for Action, Deliver Results, Insist on the Highest Standards
- MS Office experience and ability to use MS Excel for reporting

Job summary
As a member of Amazon’s HR Services team, the Sr. Associate - Screening Services will provide ongoing support, be a central point for issue resolution through an electronic remedy process & manage the day-to-day administration for Background Checks and Drug Test.

Key job responsibilities
- Subject Matter Expert for customers and team
- Process transactions for multiple compliance programs that includes background checks, drug testing, and data integrity
- Provide support to HR teams, training new HR members on tools, programs, and policies
- Respond to questions and troubleshoot program issues on behalf of employees
- Performs audits ensure data accuracy and process adherence
- Draft audit reports detailing methodology, results, and recommendations
- Maintain compliance metrics, send out daily and weekly updates to HR teams
- Adhere and monitor to the service level agreements, resolve issues with internal and external partners.
- Assist with new compliance workflow/adhoc requests as needs arise
- Verify data and perform data entry. Look for variances and discrepancies in data for correction.
- Understand impacts of changes in PeopleSoft system and how these will impact internal/external interfaces.
- Continually strive to improve efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies.
- Communicate to partners and employees on data findings and information.
- Demonstrate the highest degree of discretion and confidentiality.

About the team
Our commitment is to maintain a safe and secure environment for our employees and customers. Screening services utilizes a comprehensive employee screening program using a variety of screening tools and methods to uncover history, inconsistencies and inaccuracies in employment history, and other information to ensure that individuals with access to employees, customers, customer data, and/or company assets meet Amazon standards.

Relevant experience in Screening services (background checks) is highly recommended.

**Shifts**: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months’)

**Weekly Off**: Rotational two
- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3 months)

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