Assistant Venue Manager

Who We Are:
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

**THE ROLE**

The Assistant Venue Manager, In Venue Hospitality (IVH) Event Production helps in the general coordination of the venue in conjunction with MICO and OLE FAs plus internal and external stakeholders. This role includes helping the implementation of processes to manage and coordinate all necessary resources to ensure at each Olympic session (and paralympic for venues concerned) efficient, safe, and high-quality both working conditions for the suppliers and above all, services for every HSP guests.

The Assistant Venue Manager works closely with:
**On Location side**

- IVH Cluster Manager (N+2)

- Venue Manager (N+1)

- On Location FAs.

- Venue operator representatives.

**MICO26 Side**

- the Venue Business Operations Manager (VBOM).

- MICO FAs.

**Third party providers**

- Production Agencies

- Caterers

- Entertainment providers

- Hospitality staffing agencies

**ESSENTIAL FUNCTIONS & RESPONSIBILITIES**
- Assist the Cluster Manager in the successful delivery of the On Location Hospitality program:

- Project Management:

- Collaborate with the Venue Manager and follow up on venue specific action points.
- Follow the project management (manage overall project milestones and timelines) to ensure smooth operations at the venue and high-quality MICO Olympic sessions organization according to OLE policies and procedures and MICO guidelines.
- Make the team aware about the day-to-day both progresses and challenges;
- Production:

- Create with the venue team on-site, the conditions to deliver a unique HSP guests experience while ensuring good and productive working conditions for venue on-site staff; with some consistency from one session to another.
- Support the hospitality coordination in a competition venue: briefs, orders, planning, implementation of concepts...
- Implement, together with the production agency, the IVH products respecting appropriate standard, MICO guidelines, and within the agreed budget.
- Support on final preparations of the HSP spaces during the pre-set-up and set-up phase and ensuring the proper dismantling (including damage reporting) and hand back of the venue HSP spaces to the owner/operator/builder.
- Product:

- Be attentive to the evolution of sales and be a force of proposal for the movements of inventories to be carried out.
- Support the implementation of marketing actions.
- Partners / suppliers relations:

- Collaborate successfully with service providers, stadium operator/owner, police, emergency services and other relevant partners regarding HSP spaces.
- Ensure, that relevant partners/suppliers are in full compliance with their contractual obligations, MICO requirements and agreed planning and deliverables.
- Process and Documentation:

- Update and develop key operational documentation initiated by the cluster managers, existing or upcoming tools, policies & procedures.
- Training:

- Support the development of the HSP venue management training program & content.
- Train and lead the on-site HSP venue team in close cooperation with internal stakeholders.
- Support the development of the HSP venue management training program & content
- Budget: Update budget after each decision made having an impact on it.
- Debriefs and reports: Help to produce debriefs and final reports.
- Managing the hospitality program during some sessions
- Collaborate with the venue representatives and follow up on venue specific action points.
- Be one of the representatives of the hospitality unit (led by OLE) in the global MICO venue business operations (VBO) department.
- Support (in some cases lead) on-site working visits and other visits/tours leading up to the Olympic games.
- Troubleshoot, anticipate and act proactively on event aspects of role.

**Other Duties & Responsibilities**

Responsibilities include training venue staff; planning, assigning, and directing work; appraising performance; resolving problems, alone or alongside On Location relevant management.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and