Customer Service

1 settimana fa

Provincia di Bolzano TrentinoAlto Adige, Italia A. Loacker SpaAG A tempo pieno

In order to support our growing company, we are currently looking for a new colleague to enrich our Customer Service & Sales Support Team.**YOUR RESPONSIBILITIES**
- International Customer management
- Full responsibility for the Order-to-Cash process (from order management to invoicing and complaint management)
- Creation of customs documentation
- Sales administrative related activities
- Suggest and work on improvements to become best in class
- Monitor and optimize operational performance KPIs
- Regular interfaces with the sales team, logistics, marketing and finance department as well as production planning

**YOUR PROFILE**
- High school diploma, Bachelor/Master’s degree is an advantage
- 2-3 years’ experience in a similar role
- Professional knowledge of Excel, SAP and CRM; BI knowledge is an advantage
- Strong customer orientation
- Passion for multicultural backgrounds and good understanding of processes
- High interest on digital developments
- Autonomous, curious, proactive as well as structured and well organized
- Very good English-knowledge (spoken and written), German and/or Italian is a plus

**OUR OFFER**
- The chance to work in an international environment
- Engaged, welcoming and dynamic Team
- Continuous training in our Loacker Academy
- Company canteen

**Location**: Bolzano (I)- **in English**

**COSA OFFRIAMO**:

- Azienda internazionale e famigliare- Sviluppo professionale e personale con il supporto di una piattaforma dedicata- Fase di inserimento strutturata e dettagliata in base alla funzione- Ristorante aziendale, cucina sana con ingredienti integrali- Lavoro flessibile e opportunitá di home office (se la posizione lo prevede)- E un sacco di wafer croccanti...**LA BONTÀ È UNA SCELTA

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