Android Partner Enablement Manager

5 ore fa

Milano, Italia Google A tempo pieno

Google welcomes people with disabilities.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- Experience managing client relationships, either via sales, customer support, or consulting.
- Ability to speak and write in English and Italian fluently.

Preferred qualifications:

- Experience managing multiple time-sensitive initiatives with mínimal guidance and high attention to detail.
- Experience building relationships with executive stakeholders.
- Experience in sales, customer support, and training.
- Experience in the smartphone or telecommunication industry.
- Ability to lead and implement high-impact projects with cross-functional teams.

**About the job**:
As a Partner Enablement Manager for Google Automotive Services, you will help Google shape the future of in-car digital experiences. Android Auto seeks to enable a safe and seamless connected experience for every driver by thoughtfully integrating their digital worlds into the in-car environment. Android is becoming the automotive platform of choice for in-vehicle infotainment, with car makers across the industry building their future in-car experience on Android. You will play a critical role in enabling these car makers by ensuring their sales and customer service teams are well prepared to support the product.

You will accomplish this by developing strong relationships with executive level partner stakeholders and delivering product training, managing support escalations, providing regular consultation, and monitoring top customer issues and support metrics. You will also collaborate internally with cross-functional teams to surface issues and drive product excellence.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Cultivate robust relationships with sales and support leads across strategic Android carriers, OEMs, and retailers.
- Share initiatives that improve partners’ knowledge and perception of Android, leading to increased business, and better customer support.
- Support the creation and distribution of high-quality product training customized to the needs of the market.
- Collect feedback from partners about Google’s product and business strategy and present insights to internal cross-functional teams.
- Measure the impact of enablement initiatives and adjust strategies accordingly.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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