Co-worker Relations Specialist
2 settimane fa
What you'll need to have
- Knowledge of legislation regarding resolving disputes between IKEA and other corporate and civil parties
- Knowledge about the rights and obligations of workers and employers, and how to mediate the relationship between workers, employing entities, trade unions and the government
- Knowledge of how to create, implement and follow up on rules and practices that ensure accountability, compliance, fairness and transparency within IKEA
- Knowledge of constructive performance management and communication
- Accomplishes goals, completes tasks, and achieves results
- Develops virtual and other collaborative relationships to facilitate current and future objectives
- Takes action without needing direction from others; ability to work independently, take own initiatives and responsibility but also a team-player
- Expresses ideas and opinions effectively in verbal and written communication
- Communicates in a constructive, caring and assertive way
- Analyses root causes and establishes learning approaches from issue resolutions
- Ability to speak both in Italian and English
**What you'll be doing day to day**
- Leads an ongoing open dialogue with workers, their associations and other organisations, contributing to successful negotiations with the worker’s council / labour unions for the Market Area
- Supports Unit People & Culture Managers in handling unions conflicts in their units
- Coordinates with country Co-worker Relations Manager to executing on common way of managing labour issues across the country, in order to protect IKEA as an employer from potential threats
- Follows up on the IKEA co-worker survey results on Market Area level
- Coaches, executes and follows up on the problem resolution process in all units
- Coaches and guides units to create a proactive / preventive way of working with performance issues
- Follow up on potential health and safety issues / complaints in units in the Market Area
- Implement and follow up on IKEA’s Employment standards and compliance in all units in Market Area
- Coordinates, enables collaboration and leads topics relevant for all units in a Market Area
IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.
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