Manager, Partner Technical Operations, Managed

1 giorno fa

Roma, Italia Google A tempo pieno

Google welcomes people with disabilities.

**Paris, France; Milan, Metropolitan City of Milan, Italy; Rome, Metropolitan City of Rome, Italy**.
Minimum qualifications:

- Bachelor's degree in a technical or quantitative/business field or equivalent practical experience
- Experience managing and scaling an EMEA team of Partner Operations Managers
- Experience in compliance, policy, Service-Level Agreement (SLA) management, managed services, and security operations
- Experience executing in a customer focused environment

Preferred qualifications:

- Google Certificate or Professional Cloud Architect certification (e.g., Cloud Digital Leader/Associate Cloud Engineer)
- Experience in helping integrate processes between internal/external parties, and designing systems, tools, and workflows that will help Google work with external parties
- Experience implementing projects in a demanding environment
- Experience with best practices in business operations, service operations, customer support operations, and internet/online media
- Ability to interact with diverse technical and non-technical groups, manage ambiguity, and thrive in a rapidly changing environment

**About the job**:
The purpose of the Infrastructure Operations Practice is to deploy, manage, and operate complex customer environments, support our partners who operate environments on our behalf, and extend the capabilities of Google Cloud beyond the boundaries of our own data centers to host and edge data centers.

**Responsibilities**:

- Grow and develop a team of experienced Partner Operations Managers.
- Develop the technical integration design and plans, then lead the effort to onboard new partners (e.g., strategic alliances, technology partners, managed service providers) who provide Google Cloud support to end customers.
- Develop relationships and work across all Google Cloud customer-facing teams to deliver a unified approach with partners, and contribute to the growth and direction of Google Cloud’s Partner business.
- Provide ongoing management and monitoring of support quality provided by the partner to their customers.
- Perform regular reviews to evaluate and assess existing partner’s competencies, along with key trends in customer needs to surface improvement or technology adoption opportunities to partners.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

  • Sr. Systems Development Manager, AWS Managed Operations

    2 settimane fa

    roma, Italia Amazon A tempo pieno

    Sr. Systems Development Manager, AWS Managed Operations (MO) Job ID: | Amazon Development Center U.S., Inc. Does the challenge that comes from leading and driving large, cross-organizational projects and initiatives for one of the largest Cloud providers excite you? Do you enjoy working in an entrepreneurial environment solving complex technical problems and...

  • Technical Senior Account Manager

    3 settimane fa

    Roma, Italia Randstad Enterprise A tempo pieno

    Il nostro cliente è un Gruppo Industriale Internazionale leader a livello mondiale nei settori Aerospazio, Difesa e Sicurezza, con una solida presenza globale e un ruolo di protagonista nei principali programmi strategici. L'azienda si impegna a fornire capacità tecnologiche multidominio ed è partner tecnologico e industriale di Governi, Istituzioni e...

  • Technical Senior Account Manager

    4 settimane fa

    Roma, Italia Randstad Enterprise A tempo pieno

    Il Contesto Aziendale Il nostro cliente è un Gruppo Industriale Internazionale leader a livello mondiale nei settori Aerospazio, Difesa e Sicurezza, con una solida presenza globale e un ruolo di protagonista nei principali programmi strategici. L'azienda si impegna a fornire capacità tecnologiche multidominio ed è partner tecnologico e industriale di...

  • Technical Senior Account Manager

    4 settimane fa

    Roma, Italia Randstad Enterprise A tempo pieno

    Il nostro cliente è un Gruppo Industriale Internazionale leader a livello mondiale nei settori Aerospazio, Difesa e Sicurezza, con una solida presenza globale e un ruolo di protagonista nei principali programmi strategici. L'azienda si impegna a fornire capacità tecnologiche multidominio ed è partner tecnologico e industriale di Governi, Istituzioni e...

  • Technical Senior Account Manager

    1 settimana fa

    Roma, Italia Randstad Enterprise A tempo pieno

    Il Contesto Aziendale Il nostro cliente è un Gruppo Industriale Internazionale leader a livello mondiale nei settori Aerospazio, Difesa e Sicurezza, con una solida presenza globale e un ruolo di protagonista nei principali programmi strategici. L'azienda si impegna a fornire capacità tecnologiche multidominio ed è partner tecnologico e industriale di...

  • Technical Operations Junior Consultant

    2 settimane fa

    Roma, Italia S4BT - Solutions for Business & Technology A tempo pieno

    S4BT è un'Azienda di oltre 90 specialisti e specialiste, che da oltre 30 anni fornisce soluzioni software e consulenze per il settore Life Science e non solo in ambito qualità, ingegneria, Project Management, Validazioni, Tech Transfer, CSV e altro.A supporto della crescita aziendale, ricerchiamo un/una Technical Operations Junior Consultant per...

  • Business Development Manager

    5 giorni fa

    Roma, Lazio, Italia Fortinet A tempo pieno

    Job DescriptionRole: Business Development Manager – Security Operations (SecOps)Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are...

  • Partner associato

    6 giorni fa

    Roma, Italia Studio Temporary Manager - A Valtus Company A tempo pieno

    STM™ – a Valtus Company – sta sviluppando in modo significativo la propria presenza in Italia. Per supportare adeguatamente la nostra crescita, siamo alla ricerca di un manager di successo e desideroso di nuove sfide professionali, per entrare a far parte come Associate Partner del leader Europeo dell' Interim Management. Il / la Partner, basato / a...

  • Partner associato

    3 giorni fa

    Roma, Italia Studio Temporary Manager - A Valtus Company A tempo pieno

    STM™ – a Valtus Company – sta sviluppando in modo significativo la propria presenza in Italia. Per supportare adeguatamente la nostra crescita, siamo alla ricerca di un manager di successo e desideroso di nuove sfide professionali, per entrare a far parte come Associate Partner del leader Europeo dell' Interim Management. Il / la Partner, basato / a...

  • Operations Manager

    4 settimane fa

    Roma, Italia TechBiz Global GmbH A tempo pieno

    At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries. We...