Adoption and Change Sr. Specialist

Make a virtual tour inside Nestlé in Italy

**Position Snapshot**
- Global role at Nestlé IT, Workforce 360 stream
- Located in Nestlé Milan Headquarters
- Permanent contract
- Full-time in the Milan HQ with flexibility to work remotely
- Bachelor's degree in business, computer science, communication, or related studies and experience
- 5+ years experience in doing change management and adoption for workplace technology
- Proficient in English, other langauges is a plus

**Only Resumes submitted in English will be taken into consideration.**

**Position Summary**

You will be part of the Adoption and Change Team, which drives adoption of technology, enables new ways of working and empowers individuals and teams to perform better. In this position, you will bridge the gap between technology and employees. Technologies in scope include modern workplace solutions (e.g. Microsoft 365, Viva Insights, Workplace from META, SAP, Mural, etc).

You will work on assessing the impact new technologies have on Nestlé employees and create change management strategies for driving adoption and minimizing disruption. You will also work on the evolution of the products owned by the Adoption & Change team:

- Change Management Framework: standards, templates & governance for how change management should be done in Nestlé.

**A Day in the Life ofa Senior Adoption & Change Specialist**
- Work with IT Product Teams to define the case for change and assess the end user impact.
- Facilitate stakeholder mapping workshops to identify how different groups across the organization may be impacted by the change.
- Create change management strategies to drive adoption of IT products.
- Develop and execute communication plans for enterprise roll-outs of IT initiatives.
- Work with IT Product Teams to identify adoption targets and to measure them.
- Create frameworks to enable employees to adopt more efficient ways of working and to make the most out of technology.
- Working with regional managers and market teams to coordinate to cascade the deliverables produced and to get feedback.

**What else will make you successful?**
- Excellent English communication skills (including the ability write clear documents and explain)
- PROSCI or CCMP Certification
- Experience in leveraging data analytics to measure adoption
- Experience with content creation tools such as Canva, Photoshop or Illustrator
- Experience with working in a global environment with virtual teams
- Experience with effective communication at different levels in the organization
- Results focused and innovative with a “can do” attitude
- Adaptable, flexible and dynamic while keeping a user-centric approach

**More about Nestlé IT**
- We are Nestlé. We are the _
**_Good food, Good life_**:

- company._
- Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People._
- At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate._
- Here at Nestlé you will also be able to be part of the Emotional Communities, groups of colleagues of different functions and seniorities who come together with the aim of spreading a corporate culture that allows everyone to freely express their passions and identities. LGBT +, Gender Balance, Young, Disability, Volunteering, Green, Multiculturalism are just some of the communities that you can be part of._

**_Diversity is a fact, inclusion is a choice and we have chosen to be inclusive._