Customer Service and Credit Risk Advisor

1 giorno fa

Roma, Italia MSX INTERNATIONAL A tempo pieno

Are you an automotive fan? Do you enjoy providing the best support for final customers? If you are a young graduate student willing to start a challenging career path that can foster professional growth within our consultancy activities than keep on reading

We are currently looking for a Customer Service and Credit Risk Advisor for to take care of customer management and assist requests form one of our clients.

**Duties and Responsibilities**:

- Provide front line support for customers through inbound calls, providing helpful information about existing loan agreement, to ensure that customers are satisfied.
- Manage complaints to proactively advise and consult, ensuring and maintaining customer satisfaction.
- Collect and analyze customer needs with a view to continuous improvement of the offered service.
- Manage relations with all internal structures for the resolution of complex problems.
- Manage document verification service.
- Verify the compliance and documentation of financing contract requests.
- Contact the sales network when documents integration is needed.
- Manage all the sales network’s requests on document clarification and integration.
- Manage contract’s settlement.
- Manage contract’s review and verification (updating of personal data and contracts).

***Requirements**:

- Bachelor’s degree in Economics.
- Previous experience in customer service is a plus;
- Verbal and written communication;
- Planning;
- Teamwork;
- Initiative and independence.
- High level of computer literacy, especially MS Office.
- Language’s skills: Italian, English.

**Working pattern**:

- Rome MSX Offices
- Hybrid 3+2

**What we offer**:
We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

**About MSXI**:
MSX International Group is the leading global provider of outsourced business solutions for the automotive industry. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. With over 6,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:

- Warranty & Technical
- Parts & Service
- Retail Performance Management
- Customer Engagement
- Fleet & Mobility

MSX International is a company that guarantees equal opportunities and is positively committed to building a truly diverse workforce. This announcement is addressed to both sexes, according to the laws 903/77 and 125/91, and to people of all ages and all nationalities, according to the legislative decrees 215/03 and 216/03.

  • Customer Service Advisor

    4 settimane fa

    Roma, Italia Cross Border Talents A tempo pieno

    Cross Border Talents is a leading global recruitment company that specializes in sourcing top talent for businesses across various industries. Our mission is to connect companies with the best candidates and help individuals find fulfilling career opportunities. Job Overview We are currently seeking a highly motivated and customer-focused individual to join...

  • Customer Service Advisor

    7 giorni fa

    Roma, Italia MSX INTERNATIONAL A tempo pieno

    We are looking for an advisor to join our team focused on taking care of financial and bank credit management activities as well as customer care services to support a leading car manufacturer’s sales network, our customer. The customer care advisor we are recruiting will take care of customer management in order to: - process assistance requests,...

  • Customer Service Advisor

    4 giorni fa

    Roma, Italia MSX INTERNATIONAL A tempo pieno

    We are looking for an advisor to join our team focused on taking care of financial and bank credit management activities as well as customer care services to support a leading car manufacturer’s sales network, our customer. The customer care advisor we are recruiting will take care of customer management in order to: process assistance requests, guarantee...

  • Customer Credit Analyst

    4 giorni fa

    roma, Italia Off-White A tempo pieno

    Off-White is looking for a Customer Credit Analyst to join our Operations team, reporting to the Business Operations Director. The role, with a specific focus on footwear, is responsible for managing customer credit risk, monitoring outstanding balances, and supporting the operational processes related to customer accounts, while maintaining strong...

  • Customer Credit Analyst

    2 settimane fa

    roma, Italia Off-White A tempo pieno

    Off-White is looking for a Customer Credit Analyst to join our Operations team, reporting to the Business Operations Director. The role, with a specific focus on footwear, is responsible for managing customer credit risk, monitoring outstanding balances, and supporting the operational processes related to customer accounts, while maintaining strong...

  • Credit Risk Specialist

    7 giorni fa

    Roma, Italia Worldline A tempo pieno

    Job Description - Credit Risk Specialist Credit Risk Specialist Rome, Italy **This** is**Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and...

  • Customer Service Advisor — Relocate to Lisbon with Paid Accommodation

    2 giorni fa

    Roma, Italia Altro A tempo pieno

    A leading global recruitment company is seeking a motivated Customer Service Advisor in Rome, Italy. You will provide exceptional service, build client relationships, and handle inquiries. The ideal candidate has strong communication skills and problem-solving abilities. This position offers a positive work environment, paid time off, and the opportunity to...

  • Credit Risk Analyst Intern

    7 giorni fa

    Roma, Italia Worldline A tempo pieno

    Job Description - Credit Risk Analyst intern Credit Risk Analyst intern Rome, Italy **This** is**Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and...

  • Bnl - Risk ERA - Credit Risk Modelling

    7 giorni fa

    Roma, Italia BNP Paribas A tempo pieno

    BNL - RISK ERA - CREDIT RISK MODELLING (CODICE OFFERTA: CRE000469) ** Descrizione **BNL - Direzione Rischi - Risk Era - Credit Risk Modelling** **Cosa fa la struttura Risk Era - Credit Risk Modelling?** La **Direzione Rischi** assicura il presidio dei rischi ed è integrata nel modello organizzativo RISK del Gruppo BNP Paribas, opera quindi sulla base...

  • Credit Risk Analyst

    4 giorni fa

    roma, Italia Generali Italia A tempo pieno

    Banca Generali è una delle principali banche private in Italia, specializzata nella gestione patrimoniale e nella consulenza finanziaria. La banca offre una gamma completa di prodotti e servizi bancari, soluzioni di investimento e consulenza personalizzata, con un forte focus sull'innovazione digitale e la sostenibilità.Credit RiskCredit Risk è la...