Customer Service Specialist

5 giorni fa


Milano, Italia Marni A tempo pieno

**Customer Service Specialist**: **THE FASHION INDUSTRY’S FASHION BRAND** Since 1994, Marni has been recognized as the **most artistic, color-savvy, life embracing, off-beat** brand in the luxury segment A constant aspiration to **surprise and delight** and to exceed expectations, with one foot in the past, one foot in the future. Marni has consistently **challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.** Embrace life. Embrace art. Embrace colour. Embrace each other. We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers. - Becoming a - **Customer Service Specialist** with the Marni HQ Team you will take care, in the pre and post sales activities, of a defined customer portfolio in compliance with the Group's procedures and with the goal of maintaining the level of service defined and consistent with the Luxury Sector in which we work. - How you will contribute to achieving these results: - Managing shipments according to delivery windows and Supply Chain instructions - Managing Return/Swap/Reorder - Managing, investigating and disputing chargeback and quality claims - Communicating and coordinating with internal departments in order to meet customer expectations - Adhere to precision, quality and timing standards to ensure the best quality service and the achievement of the financial and delivery Goals - Cooperating with other involved functions (Finance, Logistic, Production, Merchandising) Who You Are: - Bachelor’s degree required - English and Italian communication skills (written and verbal) are mandatory. An additional language will be considered as a plus - Intermediate Excel skill is mandatory - A previous knowledge of the system Stealth3000 will be considered as a plus - Detail oriented with strong ability to multi task and with a strong problem solving attitude - Enthusiastic team player - Hands on approach - Passionate for luxury products and markets - A previous experience in the Customer Service in a Fashion Company will be considered as a plus LI-MARIB #LI-Hybrid - Location: Milano, IT- Employment Type: Full time- Function: Sales- Seniority: Professional



  • Milano, Italia Gucci A tempo pieno

    Gucci seeks a Customer Service Specialist in Milan to manage customer service activities across all sales channels and product categories. The role involves monitoring orders, managing data, and ensuring compliance with international regulations. Candidates must be enrolled in the protected categories list L.***** and possess relevant experience and language...


  • Milano, Italia Humangest A tempo pieno

    Humangest SPA ricerca per azienda cliente una CUSTOMER SERVICE SPECIALIST-FRANCESE per la propria DIREZIONE COMMERCIALE EXPORT - AREA INTERNATIONAL CUSTOMER SERVICE: CUSTOMER SERVICE SPECIALIST CON LINGUA FRANCESE almeno 3 anni ed ha un livello non inferiore al C1 della lingua Francese. La risorsa, rispondendo direttamente all’International Customer...


  • Milano, Italia byte-code spa A tempo pieno

    **Byte-Code SpA** è una software house dedicata allo sviluppo di soluzioni IT per i propri clienti. In un'ottica di ampliamento della nostra offerta di servizi di e-commerce ed applicazioni SaaS, abbiamo un servizio di Customer Service per le aziende interessate ad una gestione end-to-end del servizio. Per un ampliamento del team di Customer Service,...


  • Milano, Italia Humanagest S.p.a. A tempo pieno

    Humangest, Società specializzata nella Ricerca e Selezione del personale, ricerca per prestigiosa azienda un **FRANCE AND FRANCOPHONE AREA CUSTOMER SERVICE SPECIALIST** per la propria **DIREZIONE COMMERCIALE EXPORT - AREA INTERNATIONAL CUSTOMER SERVICE** La risorsa, rispondendo direttamente all’International Customer Service Manager, si occuperà delle...


  • Milano, Italia OMEGA SERVICE SRL A tempo pieno

    OMEGA SERVICE SRL appartiene ad un gruppo che opera da quasi 20 anni nella gestione dei servizi per le aziende soprattutto in ambito MODA, fornendo supporto con: vestiariste, venditrici e venditori, assistenti photoshooting, addetti all'accoglienza. Stiamo cercando una figura professionale con esperienza in Customer Service e gestione spedizioni. La risorsa...


  • milano, Italia Off-White A tempo pieno

    THE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...


  • Milano, Lombardia, Italia Off-White A tempo pieno

    THE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...


  • Milano, Italia GIGROUP A tempo pieno

    Gi Group SpA, Agenzia per il Lavoro, ricerca per multinazionale leader nei servizi di mobilità per le imprese un/una: Specialist Customer Service La risorsa sarà inserita all’interno di un team dinamico e si occuperà di assistenza di secondo livello. Desideriamo, inoltre, entrare in contatto con risorse motivate, proattive e con ottima capacità...

  • Industrial Filtration

    1 giorno fa


    Milano, Italia desmo® A tempo pieno

    Un'importante azienda industriale a Milano è alla ricerca di un/a Customer Service Specialist per gestire gli ordini dei clienti e garantire la precisione nelle spedizioni. Il candidato ideale avrà esperienza in customer service e logistica e dovrà collaborare con vari dipartimenti. Offriamo una retribuzione competitiva tra 30.000 e 35.000 € annui,...


  • milano, Italia desmo® A tempo pieno

    Customer Service Specialist | Industrial & MicrofiltrationGestire il customer service in un contesto industriale significa garantire continuità, precisione e coordinamento tra cliente, logistica e produzione.Il nostro cliente è una realtà industriale internazionale attiva nello sviluppo e nella produzione di soluzioni di filtrazione e componenti per...